Sitel is adding new business to its customer care call center in Albuquerque, N.M. and will hire about 150 employees to support its new award-winning retail client.
The global customer care provider notes that the newly hired Albuquerque associates will provide high-quality customer support via inbound calls, email and Internet chat.
"Not only is this great news for Sitel's site in Albuquerque, but it will also have a positive impact to the economy in the greater Albuquerque area," said Jerry Kinnick, Sitel senior vice president of Operations.
Those interested to join Sitel’s team in Albuquerque can apply through the company’s "Careers" section at its website. They can also call the company at (505) 724-4000.
Sitel will give preference to candidates who have demonstrated previous customer service experience and strong computer knowledge.
"Sitel is growing, and with the addition of another exciting new account we are hiring 150 qualified customer service professionals during the month of October. The majority of the positions are regular full-time roles. New individuals will be brought on board to support day-to-day and seasonal business needs," added Kinnick.
Sitel is working closely with New Mexico Department of Workforce Solutions to recruit new employees. The company also hosted an onsite job fair last week.
Sitel provides outsourced customer care services and has twice been ranked as the top overall call center outsourcing provider in Datamonitor's annual Black Book of Outsourcing survey.
Sitel was in news last month for announcing its participation in a charitable drive in the Philippines, where natural disasters have affected thousands of families.
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Edited by Rich Steeves