VoIP call recording and monitoring solutions software provider, Duxoft’s (News - Alert) MiaRec Solutions is a trio of IP call recording products that offer security for business and client monitoring. For companies in any telecom segment, communication and the ability to track data is essential to improving business operations and increasing customer interaction. 

Specifically, Duxoft’s MiaRec Solo, part of the MiaRec Solutions product portfolio, is an innovative software that allows users to record VoIP calls as a way to review, digest and improve on current sales tactics and operations. 

For any company that’s ever had a conversation that – once completed – it wishes it could’ve recorded, utilizing MiaRec Solo will allow companies to do just that. And, since the popularity of VoIP has taken a steep incline in recent years, more and more people are turning to the advance phone systems for professional needs, making recording an essential aspect in the process.

However, what sets Duxoft’s product apart from other similar systems is the fact that, unlike expensive analog equipment, the MiaRec Solo records phone conversations directly onto a user’s computer, which not only is convenient, but eliminates the cost of other equipment. 

“In seconds you can access all your calls data, archive and manage your conversations,” company officials said. “Forget about making notes with your pen and pocketbook during the interview or important call, be more efficient with MiaRec.” 

With the system’s many features, users will be surprised and satisfied with the system’s perfect digital quality, easy installation and its compatibility with major VoIP service including Verizon (News - Alert), AT&T, Packet8 and Vonage. 

Additionally, with MiaRec Solo’s ability to record calls from soft phones, IP phones or VoIP adapters. And, users can save calls in WAV (News - Alert) or MP3 stereo format which allows for a clear distinction of each party’s speech, and replay the recording in any media player program or inside the MiaRec application.

Lastly, since Duxoft’s system doesn’t influence the quality of the call, users can have a secure and completely unobtrusive recording for any professional needs.