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Feature Articles


Networking solutions provider, Netop, recently announced a new version of its Live Guide chat software, designed to help organizations make the most of their online presence by easily offering chat as a media for communications.



After a banner 2010 year, VoIP service providers and IP connectivity providers competed for a place at the top in 2011. Infonetics Research took the opportunity to identify service providers currently leading the hosted VoIP/UC and IP connectivity markets.



Huawei, a leading global information and communications technology (ICT) solutions provider, has signed a groundbreaking U.S. distribution agreement with Synnex Corporation. Through the new U.S. distribution agreement, Huawei Technologies has marked an entry into the nation's enterprise IT channel.



In an effort to put more calling hours in the hands of iPhone and Android users, Vonage has launched a mother's day special promotional offer. Vonage provides a variety of international, local and business calling plans.



As access to detailed usage information for all types of communication technologies has become a necessity for effective business management, today's business environment requires a solution that goes beyond conventional call accounting. Getting a holistic understanding of usage by specific locations or departments allows companies to allocate costs, form plans for additional new technologies and identify instances of system abuse.



Comcast finished 2011 as the highest-rated hosted VoIP and unified communication (UC) service provider in North America, chiefly due to its recent acquisition of New Global Telecom, a former perennial leader in the business VoIP arena, according to a recent study by Infonetics Research. The nation's largest cable operator earned a 33 out of a possible 35 points for its hosted VoIP services, finishing ahead of West, Verizon and 8x8 as the top provider in North America.



Next Telecom is an award-winning voice, mobile and data telecoms provider for the SME market in Australia that has become one of the fastest growing providers of hosted PBX products on the Amcom Hosted Telephony Network, ever since the launch of its business voice telecommunications services, referred to as the Next Advantage.













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