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OCC Resells Whaleback's Cloud-Based Managed Voice Services

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December 08, 2011

OCC Resells Whaleback's Cloud-Based Managed Voice Services

By Anuradha Shukla, TMCnet Contributor

Optimized Communications Corporation (OCC) has been chosen as an authorized reseller and member of the Whaleback CrystalBlue Partner Program.

The company is now authorized to offer Whaleback's CrystalBlue Cloud-based Managed Voice Services providing enterprises with fully managed, end-to-end, business-class communications.

Whaleback Systems (News - Alert) delivers managed business services and Optimized Communications Corporation (OCC) is a new value added reseller specializing in hosted and managed IPPBX solutions.

Whaleback's Managed Voice Services offers a range of benefits- companies can use and pay for only what they need, when they need it. Organizations are provided with access to highly trained support professionals and are guaranteed full end-to-end support.

Other benefits include centralized proactive monitoring and management, remote problem identification and resolution, and business continuity planning and coordination.

"I have been so impressed with the new breed of cloud-based voice service providers like Whaleback that I put a very successful communications consulting business on hold to start OCC and sell directly to the customer," said Bob DeFrancisco, Owner of OCC. "Because of my former company I know all the players out there, and the five companies I have chosen to represent are the best I've ever seen."

"Whaleback's managed solution is very reliable, feature-rich and bandwidth efficient, especially for companies with multiple locations and large installations. And what I really like is that they are truly customer centric," added DeFrancisco.

"OCC and Bob DeFrancisco's experience, success and expertise in the voice communications market has already made them a winning partner for Whaleback," said Karil Reibold (News - Alert), CEO and President at Whaleback. "Together, using the Whaleback CrystalBlue Cloud-based Managed Voice Service, we've helped companies update old phone equipment and save significant money on communications costs. We look forward to a continued successful partnership."    

Read a related article at TMCnet “Whaleback Receives a 2011 Unified Communications (News - Alert) Excellence Award.”

Anuradha Shukla is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves

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