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Unimax (News - Alert) Systems Corporation has announced that the company has released a new version of its unified voice administration product, 2nd Nature.

To centralize telecom management tasks, 2nd Nature integrates PBX (News - Alert), voicemail, enterprise directories and other databases. By adding specific functionality to strengthen its reporting dashboard, web services tools, and self-service telecom management, the new version enhances 2nd Nature's ability to administer single and multi-vendor telecom environments, the company stated in a press release.

“We have added a significant amount of enhancements to 2nd Nature 7.3,” said Teresa Dixon, Unimax director of Product Management. “Some of the most important involve providing capabilities to expose critical telecom data resulting in greater visibility and productivity. 2nd Nature includes an advanced, web-based telecom dashboard that presents interactive charts, graphs, and reports from PBX, voicemail, and directory data. Our new dashboard enhancements provide greater flexibility in viewing telecom data and then using that data to reduce telecom cost and improve service levels.”

Other enhancements include the ability to rearrange keys and replace the phone type on Cisco Unified Communication Manager phones, exposing new status fields on Avaya (News - Alert) Communication Manager stations, configuring the handling of extensions on Avaya Modular Messaging, and many more.

The company’s web services and related software development kit (SDK) include a comprehensive set of tools to create, test, and deploy thin client telecom administration applications and are designed specifically for Telecom and IT departments, voice system integrators, managed service providers and third party developers.

In other news, Unimax recently announced technology for automating an enterprise's single or multi-vendor telecom on and off-boarding process. The technology is aimed at reducing or eliminating the high cost associated with provisioning and de-provisioning telecom assets (phones, voicemail, etc.) when employees join or leave an organization.

Industry analysts agree that it costs as much as $250 to on or off-board a single employee. Because enterprises generally experience a large amount of employee turnover, these costs add up quickly and form a significant portion of the telecom budget.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO registration, click here.

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