When it comes to seeking an all-inclusive unified communications system, wouldn’t it be less of a hassle and more cost-effective to find an IP PBX that provides the phone service, equipment and all the IP telephony features necessary in one package?
With over 20 years of experience in the telephony industry, SoTel Systems (News - Alert) began as a secondary market telecom hardware provider, but about five years ago, the SoTel business model transitioned to include a division of IP services of its own. Today, in addition to serving as a direct OEM distributor for IP PBX equipment for companies such as ADTRAN (News - Alert), Sangoma, Siemens and Epygi, SoTel also provides its own portfolio of voice services including its SoCallMe, SoClear and SoSimple services.
Adam Goebel, director of channel sales for SoTel Systems elaborated on the company’s upcoming hosted video conferencing solution at ITEXPO (News - Alert) East in Miami this past January. The video conferencing service is an exciting development the company is working on and gearing up to release very soon. The video conferencing solution is targeted at SMBs and will provide easy deployment for SoTel’s partners as well as a recurring revenue model for them.
As SoTel’s voice services portfolio continues to expand, the company prides itself in being able to provide complete solutions for its customers from the desktop phone itself, to the dialtone and everything in between. SoTel’s SIP services include a monthly payment with no capex required for the customer, making it more reasonable and affordable to maintain. Goebel added that there are a lot of distributors and SIP trunking providers out there, but there are not many that can say they do both; SoTel can.
Being immersed in the telephony industry for the past 20 years, the SoTel team has watched a number of technological advancements and trends come and go. Most recently, in the past three years, Goebel mentioned that he has particularly seen a higher demand for managed services since customers are not as capable of making the big capital expenditures that they used to.
Edited by Juliana Kenny