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Berlin-based FLEXO recently announced that it will deploy the IP Centrex solution from TELES (News - Alert) to address voice quality, availability, and system stability needs essential to optimizing provision of outsourced, cloud-based corporate telephony. TELES is a leading expert in voice solutions for network operators and will extend its IP Centrex Solution which incorporates a reliable and fault-tolerant design to ensure that FLEXO customers benefit from enhanced quality of service.

In a release, Dirk Hamann, Managing Director of FLEXO, said, “The web management portal is well thought out down to the last detail for each application case. Despite the very wide range of features, operation is extremely simple for FLEXO and its corporate customers. We have had constant access to experienced experts who have provided comprehensive, forward-looking support to FLEXO. Our complex questions are always met with professional solutions.”

Hamann is convinced that the IP Centrex Solution from TELES is an ideal solution to help it address specific demands as the platform offers both stability and scalability. Hamann is also happy with the level of support delivered by TELES.

Since 2007, TELES has been delivering its IP Centrex solutions for network operators. The company’s support and development expertise is centered within Germany and Austria.

Oliver Olbrich, Chief Operating Officer at TELES, while explaining the benefits of the TELES IP Centrex solution said, “Our system features a high level of stability and scalability. This makes our IP Centrex platform clearly superior to solutions that were developed originally for the enterprise market and then equipped after the fact with multi-client capabilities.”

Hamann also explained that since the IP Centrex platform offers both high-level of professional and performance-based capabilities, it has proven its ability to address the demanding requirements of both network operators and corporate customers. He also said that the open interfaces of the platform ensure that the solution can easily integrate with third-party systems which include call center solutions.