Founded in 2004, Xorcom is a privately-held IP-PBX manufacturer that leverages the ever popular Asterisk (News - Alert) open source telephony platform to design and produce hardware telephony solutions for their customers.
Most recently, the company introduced Live Rescue, a utility that allows Xorcom (News - Alert) customers to recover and run their XR2000 or XR3000 Asterisk-based IP-PBX directly from a Disk-on-Key (DOK) connected to the IP-PBX USB port.
Designed for use in cases of faulty configuration, disk crash, or other disasters, Live Rescue provides simple, safe and speedy recovery as well as seamless operation of the PBX (News - Alert) system from a bootable 4 GB USB DOK until such time as maintenance can be scheduled conveniently.
Company CEO Eran Gal took the time to answer some questions regarding the state of the company in 2008, and its plans for the coming year.
GG: When you look back on 2008, was it a good year for your company?
EG: 2008 was a very good year for Xorcom; we introduced two new IP-PBX lines and experienced a huge leap in sales. In addition, we witnessed some very interesting implementations of our systems. For example, one partner used our products to build a complete communication system for an international airport in Eastern Europe. Together with our partners we were able to offer customers solutions that significantly reduced business communications costs, so that the systems practically paid for themselves in a matter of months.
GG: What was your firm’s biggest achievement last year?
EG: International recognition. We are a relatively young company, but our products are field-proven and widely respected in a number of markets. We are leveraging this good reputation to expand our distribution channel worldwide, and are often advised that the name “Xorcom” is already recognized in the markets we are penetrating.
GG: What can we expect to see from your company for the next 12 months?
EG: Xorcom will be introducing new and exciting products for increased reliability such as redundancy, disaster recovery and more. Also, we are going to continue expanding our range of PBX accessories with innovative solutions that leverage existing infrastructure to provide functionality that normally requires a separate infrastructure.
GG: Do you think a new administration in Washington, D.C. will be good for the communications industry? If so, how? If not, why not?
EG: We are always optimistic :-)
GG: In your view, please describe the future of the IP Communications industry?
EG: There is no doubt that the current economic crisis will affect the market’s IP communications requirements. The two main engines that drive IP communications are cost-savings and additional functionality. I believe that the former will have much more weight in the current economic atmosphere, and companies will look at cutting operational costs more than anything else. On the IP communications side it may be done by moving to VoIP while leveraging existing infrastructure.
GG: How do the current market conditions affect your potential customers? Do you think they will hold off on purchasing new solutions or do you think the economic conditions will spur them to make purchases that will allow them to be more competitive?
EG: I think that on the one hand decisions on investments will be delayed, and some potential customers simply wouldn’t make it through the recession. On the other hand, the demand to cut down on costs may create a big opportunity for us with customers that used to look only at the big brand names, and not consider solutions from lesser known vendors.
GG: What sets your company’s solutions apart from the competition?
EG: Among the Asterisk-based solutions we feel we are the most flexible, and the most scalable. Our unique XPP technology takes advantage of wide-band USB 2.0 technology to deliver telephony, enabling an architecture, which is more reliable than Ethernet, more scalable than PCI cards, and easier to set up and maintain than either of those solutions. Today our products offer the best way to make the most of both the existing telephony infrastructure and VoIP.
Greg Galitzine is editorial director for TMC’s (News - Alert) IP Communications suite of products, including TMCnet.com. To read more of Greg’s articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Greg Galitzine