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IPhone -Got an iPhone 4? It's 68 Percent More Likely to Break Than iPhone 3GS

October 13, 2010

Got an iPhone 4? It's 68 Percent More Likely to Break Than iPhone 3GS

By Tracey E. Schelmetic
TMCnet Contributor

This may not be news to you if you have one, but iPhone (News - Alert) 4 handsets break a lot more often than previous iPhone handsets, according to SquareTrade, a company that provides warranties. The company based its conclusions on a study of the responses of 20,000 people with warranties on their iPhones. Reported accidents for the iPhone 4 are up 68 percent compared with its immediate predecessor, the iPhone 3GS.

So where's the Achille's heel on the iPhone 4? It's the screen, according to SquareTrade. Broken screens constitute 82 percent of the accident claims on the iPhone 4, a figure that is up 82 percent from broken screen claims for the iPhone 3GS. Overall, the reported accident rate for iPhone 4s was 68 percent higher than that of the 3GS. Extrapolating the data, this means that an estimated 15.5 percent of iPhone 4 owners will have an accident within the first year of buying their new phone.

 “Interpreting the results more broadly, the iPhone 4 appears to be significantly more likely to break than previous versions, as we speculated back in our June iPhone report. Not only has the scratchable surface area doubled, the new aluminosilicate Gorilla glass used in the iPhone 4 doesn't seem any less likely to break than previous models,” said SquareTrade.

According to SquareTrade, the broken glass problems were not confined to only the front screen. Noted the company, “While our data doesn't identify which broken screens resulted from dirt trapped behind a slide case, at least a quarter of the broken glass claims involved the back screen. With 82 percent more cracked screens reported, the evidence suggests that the iPhone 4 is more vulnerable to physical damage than its predecessor.”

Tracey Schelmetic is a contributing editor for TMCnet. To read more of Tracey's articles, please visit her columnist page.

Edited by Tammy Wolf

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