The VoIP market for small and medium sized businesses (SMBs) is constantly evolving, with new products and vendors continuing to step onto the scene every day. Software-based PBX (News - Alert) and presence software programs are increasing organization efficiency, and IP phones are rapidly being upgraded to deliver high quality voice and communication services at lower costs. As companies begin migrating from legacy technology to VoIP, it’s also important to understand all of the options. Above all, SMBs are starting to truly see that they can increase profits and customer satisfaction by offering comprehensive VoIP solutions.
While it can seem daunting trying to keep track of it all, there are plenty of resources out there to help businesses improve their VoIP services and make valuable connections with fellow companies in the industry. Running from April through the end of June, the people over at 888VoIP are hosting the IP Telephony Solution Summit 2014 at hotels across the United States. Attendance is free, and technologies will be showcased from a wide range of co-hosting vendors, including 3CX, Yealink, CyberData (News - Alert), Patton, NetGear and nexVortex. TMC recently had a chance to catch up with Yealink to talk about the event.
TMC: What is Yealink’s participation at IP Telephony Solution Summit 2014?
Yealink (News - Alert): As a partner of this event, Yealink is sponsoring the event and will give a presentation as well as showcase our products.
TMC (News - Alert): What can attendees look forward to seeing from Yealink specifically at the event?
Yealink: We will outline our development history and introduce the Yealink product family. Mainly we will focus on how Yealink’s T4 Series is revolutionizing the IP phone industry and what the benefit is of selecting Yealink.
TMC: What topics or trends do you anticipate being hotly debated or discussed at the event? How do these trends impact Yealink’s product line or future?
Yealink: We expect many topics to be covered at the event, such as how to select the right IP phone for customers; what are the customers’ shifting needs for telecommunications; and why Yealink can meet their needs best.
We are customer-oriented and committed to providing customers with an easy and efficient telecommunication experience. Yealink’s triple priority—ensuring that products are made to a high standard, are more affordable and offer high quality service—is well suited to fulfill modern market demands.
TMC: What do you think are some of the biggest challenges in terms of those topics today that organizations have to overcome?
Yealink: Companies today are looking to increase business communication efficiency with the least cost. The growth of the VoIP market results in the increasing needs for high-tech, state-of-art, “smart” SIP phones. Yealink, as a leading SIP phone provider, can help businesses seize the opportunities and overcome the challenges of moving to a VoIP-based system. And for those still debating whether or not to move to a VoIP solution, Yealink will strive at this event to convince them that VoIP will be in their best interest.
TMC: What message do you hope attendees leave IP Telephony Solutions Summit with about Yealink?
Yealink: Yealink is the best choice. We would like attendees to know that Yealink has products from high-end to low market segments to meet a wide range of communication needs. We hope that attendees will leave with the impression that Yealink products are high quality, easy to use and deploy, fully compatible with most of the leading IP-PBX providers, offer excellent technical support and are priced affordably to fully cater customers’ needs.
So, for IT and data networking professionals looking to expand into the IP PBX market, legacy phone system vendors migrating into IP PBX offerings, existing IP PBX resellers who want to improve their sales and profitability, and ITSPs looking for first-hand knowledge of new products and acquire demo units for internal use, the IP Telephony Solutions Summit is a great place to meet market peers and gain valuable insights and resources.
Edited by Rory J. Thompson