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Bicom Tells Its Telephony Story

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Bicom Tells Its Telephony Story

February 11, 2016

  By Paula Bernier, Executive Editor, TMC

Stephen Wingfield, Bicom Systems (News - Alert) account manager, was at ITEXPO last month chatting with Rich Tehrani about the company’s new IP Key Systems launch at the event, the company’s other products, and its history as a pioneer in open source.

The new key system, he explained, is for small and medium businesses that have used key systems now or in the past, and want to use them in the future, while benefitting from new capabilities. The new solution, a premises-based offering that works with Polycom and Yealink (News - Alert) endpoints and fits in a 1U space, supports SIP, and features auto provision, call control, presence, and more.

“In about six to 12 months we’ll introduce that into the hosted arena,” Wingfield said of this solution.

The Bicom IP key system is just one of the seven solutions offered by 12-year-old company. Another of the company’s solutions is called gloCOM. This feature-rich desktop softphone also comes in a mobile edition. PBXware, meanwhile, is an IP PBX (News - Alert) telephony platform that’s available in business, call center, IP key systems, and multitenant editions.

Bicom’s SERVERware is a virtualization platform dedicated to telephony. In fact, Wingfield told Tehrani that SERVERware is the only network functions virtualization solution on the market that’s dedicated to telephony. He added that it measures hardware usage against the activity (like call patterns, call recordings, etc.) taking place, so users can receive warning when hardware is being overused.

The company also offers a PBXware and SERVERware module, which protects against SIP/TFTP attacks, called sipPROT; a billing platform that works with PBXware and third-party softswitches called TELCOware; and a solution that monitors SIP connections and is called sipMON.

Bicom got its start as a pioneer in the Asterisk (News - Alert) arena. Wingfield says the company offers service providers everything they need to sell phone services, and outfit business customers with feature-rich solutions.

Edited by Maurice Nagle
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