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IPTV QoS Solutions Provider IneoQuest Hires Frank Summerfield as European Director of Cable MSO Sales
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IPTV Technology Featured Article


May 09, 2008

IPTV QoS Solutions Provider IneoQuest Hires Frank Summerfield as European Director of Cable MSO Sales

By Patrick Barnard, TMCnet Contributing Editor


IneoQuest (News - Alert) Technologies, a provider of digital video monitoring and troubleshooting systems, has hired Frank Summerfield, former European director of sales for Harmonic (News - Alert), UK, to serve as its new European director of cable MSO sales.


Summerfield, who has experience in international sales management, will assist IneoQuest in expanding its business in Europe. His extensive knowledge in the field of broadcast monitoring equipment design, manufacturing and sales, as well as his experience in the unique needs of European cable operators, make him a complementary addition to the IneoQuest management team. 
 
During his six years at Harmonic, Summerfield was responsible for sales in the UK, Scandinavia, the Baltic region and the Middle East. Before that he served as regional sales manager in the UK and Ireland for Scientific Atlanta. He has also held European sales and customer support management positions with well-known companies such as ADC Telecommunications, Philips (News - Alert) Test and Measurement of Cambridge, Seltech International, Cabletime, General Instrument, CableTel, and Channell Commercial.

“Frank’s international sales management experience will lend itself well to improving our European expansion efforts while helping our customers to succeed and grow their businesses in a profitable manner,” said Stuart Newton, general manager of EMEA operations for IneoQuest, in a press release.

The news follows IneoQuest’s announcement in April that it has launched its Central European Cable and IPTV Technology Center in Rosenheim, Germany. The facility, designed to emulate an actual video head-end, will assist and enable network operators in the deployment and management of advanced Quality of Service (QoS) solutions for digital cable and IPTV (News - Alert) networks. It will be used for demonstrations and training, with the goal of helping cable and telecommunications network operators prepare for the QOS challenges they will face as they transition to video-over-IP backbones.

Staffed with knowledgeable and experienced IP engineers and consultants,
the Rosenheim Center also provides a staging ground for technical on-site trials, where pilot technologies can be evaluated in a safe, controlled environment before being actively deployed in live customer environments. The complete head-end facility includes:
 
--Real-world, head-end environment with satellite receivers, IRDs and typical head-end functions such as rate-shaping and multiplexing
--GigE transport for simulation testing
--Edge QAM modulation
--Cable and IPTV set-top-boxes
--SPTS & MPTS-based signal distribution
--Advanced test tools including the Singulus G1-T troubleshooting and generation tool, QAM & ASI Cricket probes and iVMS (IneoQuest Video Management System)
 
IneoQuest’s iVMS IP Video Management System, introduced in 2006, gives service providers fine-grained, real-time views into the performance of their IP video networks – from headend to STB. The system detects events impacting service, sends alerts, and rapidly isolates faults while providing the correct tools for remote troubleshooting.
 
In April 2007 IneoQuest introduced its IQPinPoint Video Quality Management System, which is designed specifically for reducing network operational expenses with multi-dimensional monitoring and analysis technology. This multi-dimensional monitoring and analysis goes way beyond just plain monitoring. By using a combination of hardware and software, service providers can remotely troubleshoot and correct (via FPGA-enabled probes) content delivery problems. This is a key advantage compared to service providers who monitor their networks using only software -- which means the “discovery” process doesn’t really begin until after a technician has been dispatched to the customer’s premises. With IQPinPoint, technicians can isolate and troubleshoot problems from the central office, thus avoiding the need for expensive truck rolls.

In October 2007 the company introduced IQDVx, a PC-based software application that identifies and displays transport errors in both the Ethernet/IP and the MPEG transport, the two major technologies responsible for moving video packets along an IPTV network. When used in conjuncion with IQPinPoint IPTV service providers can gain unprecedented visibility into the structure, timing and relationship between video streams and IP traffic flows.

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Patrick Barnard is a contributing editor for TMCnet.
 
 
 Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is, Best Practices in Agent Retention brought to you by Enkata.


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