Glowpoint, an IP-based managed video communications services provider, has launched the Telepresence (
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Alert) Exchange Network (TEN) service.
The service is designed to solve the challenge of placing telepresence video calls between companies on different networks as well as enabling video calls to existing conference room and desktop environments.
TEN leverages Glowpoint’s (
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Alert) global QoS

Video-Centric Network with peering points to most of the major carriers around the world, as well as Glowpoint’s flexible firewall traversal solutions, web based scheduling and VNOC managed services.
The TEN service enables customers to easily “plug” into a high quality, secure public interconnect service and perform business-to-business and network-to-network video calling.
“With more than 8 years of experience in developing and supporting a wide range of video communications solutions that are flexible and scalable, we’ve been able to easily adapt our solutions to support the demands of telepresence,” said Michael Brandofino Glowpoint CEO and president, in a statement.
“From the first day we launched Glowpoint, we knew that helping businesses use video to communicate outside of their own private networks or “islands of video” was a critical requirement. As a result, our service was designed from the start to support business-to-business video calls and our customers have been enjoying this service since 2001.”
Joe Laezza (
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Alert), Glowpoint’s COO added, “While service providers new to video have been announcing plans to develop a way for businesses to perform inter-company telepresence calls, we have had established peering relationships in place for years with other networks around the world. With our comprehensive and flexible secure firewall

traversal solutions, we’ve been able to deliver solutions that accomplish inter-company video for traditional video conferencing for years. Expanding these capabilities to support telepresence was a natural progression and we are excited to elevate the use of telepresence and video conferencing to a whole new level.”
Glowpoint is innovating video communications with services supporting traditional video conferencing, Telepresence VNOC, Broadcast Content Acquisition and Delivery, and Call Center Applications. Glowpoint’s services are delivered over a robust, video-centric network that reaches around the world and serves clients ranging from Fortune 100 enterprises and leading broadcast networks to SMB markets.
Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.
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