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June 07, 2011

Silent VVM Mobile Client Powers MetroPCS' Voice Mail

By Anshu Shrivastava, TMCnet Contributor

Silent Communication’s (News - Alert) visual voicemail (Silent VVM) mobile client has been deployed to power MetroPCS’ new Visual Voice Mail and Visual Voice Mail Plus services.

Thanks to the company’s serverless Device and Network Agnostic (DANA) deployment technology, MetroPCS will be able to introduce its full-featured Visual Voice Mail services to Android (News - Alert)-powered devices in its portfolio.

Max Bluvband, CEO at Silent Communication, said that with Silent's DANA technology, customers are able to speed time to market with visual voice mail and eliminate resource-intensive, OS-specific application development cycles.

“This uniform development and deployment model ensures that our customers’ subscribers with visual voice mail-supported plans can take advantage of this service immediately on any specified devices,” Bluvband said.

Subscribers can manage voice mail with Silent VVM mobile client with the same ease in which they manage SMS, MMS or email, according to company officials. Moreover, users can browse voice messages visually, listen to messages with one click, and respond to voice messages via call back, SMS, MMS or email.

Additionally, they can also view text transcriptions of their voice messages. Company officials said that this allows customers to manage voice mail from end-to-end in environments where audio message playback is impractical.

MetroPCS offers its Silent VVM-powered Visual Voice Mail service on select devices, including the Samsung Galaxy Indulge, the LG Optimus M, the Huawei (News - Alert) Ascend and the Huawei Ascend TapouT Edition.

Company officials said that the Silent VVM client is pre-integrated with MetroPCS' voice mail network provider, Alcatel Lucent, and voice-to-text provider, Yap (News - Alert).

Last month, Orange rolled-out Silent VVM mobile client to 20 mobile device brands simultaneously using Silent Communication’s advanced DANA deployment technology.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.


Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.

Edited by Carrie Schmelkin

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