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July 16, 2008

AVST Showcases CallXpress, Unified Communications Platform



By Nathesh, TMCnet Contributor


Applied Voice and Speech Technologies, Inc today demonstrated its product CallXpress, the Unified Communications (News - Alert) platform and its benefits for higher education market at the ACUTA 37th Annual Conference and Exhibition in Las Vegas.

 
AVST (News - Alert) officials have said that they’ve installed CallXpress in more than 700 educational institutions and they have gained valuable experience in automating and making communication more efficient for students, faculty and staff within an educational environment. 
 
AVST develops communications solutions for businesses of all sizes. Through its unified communications platform, “CallXpress,” AVST offers the second generation communications solutions, including voice messaging, unified messaging, fax, notification, and speech-enabled applications (including automated attendant and hands-free mobile worker access), and call processing (including embedded IVR), company officials say.
 
ACUTA, which stands for the Association for Communications Technology Professionals in Higher Education, is an international non-profit educational association serving colleges and universities. Representing nearly 2,000 individuals at 825 institutions of higher education with members ranging from small schools and community colleges to the 50 largest U.S. institutions, ACUTA says its core purpose is to support higher education institutions in achieving optimal use of communications technologies.
 
“AVST is committed to educating higher education administrators about the options available for upgrading to advanced communications systems. Our technology is a natural fit for ACUTA’s audience, making this the perfect place to introduce our communication strategy to the higher education industry by providing them with a forum to share information and actively participate in the development of the next generation of AVST’s products,” noted Denny Michael, AVST’s vice president of marketing.
 
CallXpress was developed to offer quick and painless conversions to next-generation technology through speedy implementation, simple administration and maintenance and telephone user interface emulations that are already familiar to users resulting in minimal training, according to the company.
 
CallXpress can provide call processing, voice mail, unified messaging, fax, notification and speech-enabled personal assistant capabilities to college students and Universities to increase their productivity. Voice, fax and e-mail messages from any location at any time can be managed by the staff through laptops, telephone, cell phone or the Internet, company officials say.
 
Nathesh is a contributing editor for TMCnet. To read more of Nathesh’s articles, please visit his columnist page.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies, brought to you by Voice Print International (News - Alert).


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