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IVR - Customers Recognize Usefulness of Dragon Voice Recognition Solution
IVR
September 27, 2011

Customers Recognize Usefulness of Dragon Voice Recognition Solution



By Anuradha Shukla, TMCnet Contributor

The popularity of Dragon Naturally Speaking program is increasing and customers are appreciating the usefulness of Dragon Voice Recognition Solution.

This program is offered by Nuance Communications, is a provider of voice and language solutions for businesses and consumers around the world.

Today, a large number of customers choose Dragon Naturally Speaking program for its ability to recognize their voice and turn that voice into text.


The voice recognition tool is very easy to use, according to a release, which also indicates that all users have to learn is to talk and know certain commands about it.

If user wants to create a “.”, he will have to say “period” and his wish will be realized.

Nuance (News - Alert) notes one Matt Poc who reported some great results from Dragon Naturally Speaking voice recognition software. Poc has been using this software for awhile now after a friend recommended it to him.

Poc paid $99 upfront for this software and is happy with the purchase as it saves him a lot of hassles and a lot of time. He is pleased that he does not need to write anymore and complete his work by simply speaking and saying what he wants to say.

The results from Poc are very encouraging, points out Nuance. He began by writing three 400 word articles per hour and was later able to write six 400 word articles per hour and in some cases even more.

Nuance emphasizes that Poc is not the only individual to achieve such great results and many more customers are achieving great results from using Dragon Naturally Speaking voice recognition software.

Read a related article at TMCnet “Nuance Powers Vivo Brazil Torpedo Recado Voicemail-to-Text Service.”


Anuradha Shukla is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Juliana Kenny


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