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IVR - SAIC Offers Consumer Applications of its Translation Technology
September 27, 2011

SAIC Offers Consumer Applications of its Translation Technology

By Anuradha Shukla, TMCnet Contributor

Science Applications International Corporation (SAIC (News - Alert)) is offering commercial and consumer applications of its machine translation technology.

The company leverages a hybrid of statistical analysis and rule-based techniques to produce more accurate English, Spanish, and Arabic translations.

According to David F. Carr from, SAIC Linguistics specializes in delivering software, software-as-a-service technologies and human translation services.

The company’s new solutions are based on the acquisition of machine translation specialist AppTek in November 2011. AppTek has a unique hybrid approach to statistical and rule-based machine translation technologies for both text and voice.

"We've made a commitment to continuing to evolve the technology and are putting significant R&D funding and effort into continual enhancement of the core technology," said Jonathan Litchman, senior VP of operations at SAIC.

SAIC is set to introduce an iPhone (News - Alert) app, which will allow travelers to speak into their phone and have translated words and phrases come out the other end, in English, Spanish, or Arabic.

This application, notes Carr will prevent voice recognition errors from complicating the translation. It will first display a text rendition on screen to allow the users to make corrections before the translation software does its work.

"We certainly hope to make money on the consumer app, but that is clearly not our focus," Lichtman said. The bigger purpose of releasing this to the market will be to expose the power of the translation technology to more people than would be possible through an enterprise sales effort alone.”

Read a related article at TMCnet “Chat Translation Provider Lionbridge Offers Tips on Transitioning Call Center Agents into Global Communications in Recent Webinar.”

Anuradha Shukla is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Juliana Kenny

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