SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community
IVR - Lyrix Unveils Cloud-Based Unified Speech Assistant
IVR
October 18, 2011

Lyrix Unveils Cloud-Based Unified Speech Assistant



By Rajani Baburajan, TMCnet Contributor

Lyrix, a provider of enterprise focused Software-as-a-Service (SaaS (News - Alert)) solutions, announced the launch of Mobiso, a new Cloud-based Unified Speech Assistant.


The cloud-based Unified Speech Assistant can integrate with BroadSoft's BroadWorks voice application server.

Mobiso enables users to reach employees from their corporate directory and personal contacts without the traditional 'dial by name' lookup.

This numberless, hands-free experience has the ability for users to say a string of names to launch an ad-hoc conference using BroadWorks Meet-Me Conferencing.

"By making Mobiso available as purely a hosted offering, we are taking the guesswork out of selling and deploying a world-class, enterprise-proven Unified Speech Assistant," said Stewart Hampton, marketing director at Lyrix, in a statement.

"In combination with our professional services package, we enable service provider customers we share with BroadSoft (News - Alert) to build business and increase revenues. We believe our solution is simple to implement, easy-to-use, flexible and priced right," Hampton added.

Mobiso offers voice control of BroadWorks Anywhere, a suite of fixed-mobile convergence (FMC) features that can be set verbally by a user. To synchronize directories, authentication, and 'spoken name' responses, Lyrix has developed automated provisioning to BroadWorks.

Several top firms have deployed Mobiso speech due to the patented middleware to ensure long term accuracy, and integration to the enterprise. Mobiso speech has also been white-labeled by high end IP-PBX (News - Alert) vendors and hosted VoIP service providers.

"Our global service provider customers are always looking for innovative ways to improve their subscribers' communications experience and productivity while reducing operational complexity and expenses," said David Bukovsky, vice president products, BroadSoft.

Recently, BroadSoft announced that it enhanced its Unified Communications (News - Alert) capabilities, enabling global service providers to customize their market offerings to meet the needs of end-users. The new service delivery platform features a fixed-mobile convergence solution for SIP trunking. This feature, called BroadWorks BusinessLink, extends the features of a PBX to a mobile device.


Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Juliana Kenny










Technology Marketing Corporation

800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2013 Technology Marketing Corporation. All rights reserved.