November 23, 2011
E-Complish's Intuitive Architecture Simplifies Payment Acceptance and Processing
E-Complish (News - Alert) provides IVR and web-based payment acceptance to its clients for a variety of applications and its processes have constantly evolved along with the growth of the financial industry. It claims that traditional and Internet retailers have found that their search for credit card processing and other payment methods and protocols for merchants ends with e-Complish.com.
Inconsistent customer service and improper billing practices plague the payment industry and e-Complish claims to have identified these problems and has created automated processes to mitigate these issues.
Businesses that accept all forms of payment not only generate more business but also achieve higher sales and loyal customers. E-Complish stated that it was well equipped to lessen the burden for its clients by offering processing payment transactions.
The company believed that merchants, who are feeling challenged by their electronic credit card processing solutions, needed to look at all the services available at e-Complish, consult with it, discuss its needs and determine for themselves to what extent e-Complish can help.
E-Complish's ACH Processor (News - Alert), fully integrated with the e-Complish Direct Pay IVR system, provides comprehensive reporting and real-time access for viewing transaction status and also allows batch-tracking and real-time analysis. Any transaction can be searched for, viewed, edited or duplicated.
As a result, clients can speed up the processing of their deposits by reading them electronically and reporting the results almost immediately. Returned payments are also taken care of as they are automatically resubmitted. Clients are kept informed of such transactions.
In other news, E-Complish and Debt Resolve (News - Alert) will build and market an IVR version of Debt Resolve's two solutions, DR Prevent for early stage collections and the patented DR Settle for late stage collections.
Mini Swamy is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
Edited by Jennifer Russell