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IVR - Entrada and NexGen Join to Provide Doctors Voice Recognition Solution
April 16, 2012

Entrada and NexGen Join to Provide Doctors Voice Recognition Solution

By Deborah Hirsch, TMCnet Contributor

Entrada and NextGen (News - Alert) Healthcare have agreed to enter into a corporate partnership to link their technologies to help physicians speak directly into smartphones or tablets and have the words instantly recognized and saved, according to a press release.

The Entrada application automates and edits the text conversion, then inserts the finished work directly into individual narrative text fields within NextGen Healthcare templates.

To do this, Entrada will integrate its clinical documentation technology with NextGen® Ambulatory EHR and NextGen® Practice Management system. The mission of the partnership is to “provide NextGen Healthcare the ability to offer Entrada’s products and services to current and future NextGen Healthcare clients,” according to the press release.

“We have always had a productive relationship with NextGen Healthcare, as we have achieved a high-level of integration with its systems and have many common clients,” said Bill Brown, CEO, Entrada, in the press release. “The two companies work well together, and we look forward to building new, integrated solutions that continue our promise to protect physician productivity before, during and after implementation of the NextGen EHR system.”

Entrada’s clinical documentation technology enables physicians to use the NextGen Ambulatory EHR application, which allows them not to be slowed down by the necessity to type or self-edit any voice-recognized text, according to the press release.

One reason voice-recognition technology has found a home in the health care industry, D.C. Denison reveals is “that physicians are trained from their earliest internships to dictate their notes,” then give them to secretaries to be typed. Dictaphone in the ‘70s saved doctors’ notes and observations to audio tapes, which were then typed up by the stenographers, according to Denison.

When digital technology, and outsourcing, came along, digital audio files were sent to transcribers in the United States and India for overnight transcription. Today, Denison reports, new software, using voice recognition technology, can integrate text directly into electronic medical records.

But it’s not just confined to healthcare. Mobile and consumer voice products including cars and electronics, are estimated at $5 billion, Richard Mack, vice president of communications for Nuance (News - Alert) told Heesun Wee of CNBC.

The press release reports that “several hundred physicians have already adopted Entrada’s solution to be used with the NextGen Practice Management and/or Ambulatory EHR system.

Edited by Rich Steeves

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