June 01, 2012
Hunting Down Spring Gobbler Reporting's via IVR
With the spring gobbler season having ended just yesterday, Executive Director of the Pennsylvania Game Commission Carl G. Roe sent out a reminder to the more than 13,000 hunters who harvested a spring gobbler and purchased a second spring gobbler license to complete their mandatory harvesting report using one of three methods the agency has made available to them. One of these includes a toll-free telephone reporting system in which hunters can call an Interactive Voice Response (IVR) number.
"Hunters can report both harvests or no harvest of their special spring gobbler license through the agency's website, through the toll-free telephone reporting system, or by using one of the pre-paid postage cards for turkey that appear in the annual Pennsylvania Hunting and Trapping Digest provided free to each license buyer," Roe stated. "By offering these three options, the Game Commission is doing its part to make it easier for license buyers to report their required harvests and to help the agency better manage wildlife…harvest reporting rates have been declining for years, and we're hoping these three reporting options make it easier for hunters to become more active in wildlife management and that reporting rates improve,” Roe added.
Those using the toll-free telephone reporting system, upon calling the IVR number (1-855-PAHUNT1), hunters will receive a confirmation number that they are suggested to write down and hold onto as proof of reporting. Callers are also instructed to have their customer identification number – or hunting license number – as well as other pertinent hunting information ready when they call, as well as should speak clearly and distinctly when making their report.
"We certainly are encouraging hunters to use the online or telephone reporting system, which will ensure that their information is recorded…either way, the more important point is that all hunters who harvest a spring gobbler or purchased a second spring gobbler license submit a report to the agency,” Roe concluded.
This just goes to show that IVR can be implemented and expanded for far more purposes than expected!
Edited by Jamie Epstein