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IVR - Aculab Ups the Ante with NeoSpeech TTS with Aculab Cloud
IVR
June 20, 2012

Aculab Ups the Ante with NeoSpeech TTS with Aculab Cloud



By Allison Boccamazzo, TMCnet Web Editor

With the first lovely day of summer about, it seems companies everywhere are reflectively introducing bright, new innovations. Aculab (News - Alert) is no exception, having launched yesterday its all new NeoSpeech TTS within its Aculab Cloud platform, which now – by either using Python or .NET (News - Alert) – makes it simple to integrate premium quality text-to-speech (TTS) throughout a wide range of applications. Not only will this drastically reduce the costs of providing a range of automated information and hosted IVR services, but it will also provide a practical way for callers to obtain information an automated system.


While an exceptional solution providing comprehensive learning, flexibility, and interactive qualities, this technology also comes complete with a hefty price tag (News - Alert). High license fees and large computing resource consumption, for example, can eat away at finances – that is, until now.

By adding NeoSpeech TTS to Aculab Cloud’s portfolio of telephony resources, developers will find that they no longer need to provision for peaks or outlay significant CAPEX to install and run their service; they need only write their automated service application, register it with the Aculab Cloud in their region, and deploy. Moving forward, all that must be paid lies directly with what is being used and when they are using it.

Even better, there are no additional fees for using NeoSpeech TTS with Aculab Cloud, as it is conveniently ‘all inclusive,’ with the standard one cent per minute platform rate. Commenting on the convenience is Faye McClenahan (News - Alert), head of Strategic Marketing at Aculab, who said, “Making it easier for people to add telephony or use telephony to aid their business work flows is a prime objective. By adding a premium TTS engine to the ‘use-on-demand’ telephony resources of Aculab Cloud, which we’ve included with no increase to the standard platform rate, we are helping businesses reduce costs. Furthermore, we are making business automation viable and affordable to both enterprises and SMBs.”

Furthermore, the first languages which will be made available for the new NeoSpeech TTS include UK English, American English, and American Spanish.

Want to learn more about cloud communications? Then be sure to attend the Cloud Communications Expo, collocated with ITEXPO West 2012 taking place Oct 2-5, in Austin, TX. The Cloud Communications Expo will address the growing need of businesses to integrate and leverage cloud based communications applications, process enhancement techniques, and network based communications interfaces and architectures. For more information on registering for the Cloud Communications Expo click here.

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Edited by Brooke Neuman










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