When it comes to credit card protection, IVR is needed to keep information protected from theft or fraud. Whether you’re a customer or business manager, this should be at the top of your priority list.
In light of this, Singapore-based travel solutions provider eZeeCLOUD Global has forged a critical alliance with Atom technologies, one of India’s top rated mobile payment solution providers, as well as an enterprise promoted by Financial Technologies India Ltd.
Under the terms of the partnership, eZeeCloud will implement atom's Web, IVR and mobile payment platforms. The implementation is aimed at enabling eZeeCloud customers the choice from atom's multiple sophisticated payment options such as atom Paynetz (Net/IPG based payments), atom IVR (Payments on the call) and atom mobile apps.
The partnership has been signed between atom and eZeeCLOUD's Bangalore-based subsidiary eZeeCLOUD Infoserves, a statement revealed. eZeeCLOUD Infoserves also boasts more than 2,500 hotels registered on its portal.
As a result of these two companies joining forces, the hotels registered with eZeeCLOUD can now accept payments on a real-time basis, ultimately enabling round-the- clock transactions via atom's sophisticated and user-friendly payment services.
atom technologies’ clientele spans across the government and private sectors across various industry verticals to include DTH, utilities, travel and tourism, mutual funds, insurance, education, entertainment, retail and more.
atom's net banking solutions, mobile applications and IVR solutions will also allow customers to enjoy the security of guaranteed safe transactions. While using atom's secure payment solutions, the customers will rest assure that their credit card, debit card and bank account details stay absolutely secure while they shop for eZeeCLOUD's travel products.
“Our hospitality ecosystem will provide real-time and synchronised information flow for hotels, travel agents, corporate clients and guests. We intend to integrate all the solutions for the stakeholders and aspire to create an equitable hospitality ecosystem. We are aiming at becoming the largest aggregator of properties, with real-time connectivity to all the solutions in our ecosystem. atom will partner with us in this endeavour and provide our customers with a payment solution that can be accessed securely over different channels,” CEO and founder of eZeeCLOUD explained in a statement.
“atom is the market leader in the IVR (interactive voice response) payment solutions services in India with a market share of over 80%. The travel industry is one of the key industries that we are focusing on right now. Currently, we have a huge network for IPG/net banking payments and have tied up with more than 30 banks for this facility. I am sure this tie up will help users avail of our innovative solutions to make payments for eZeeCLOUD's products,” director and CEO of atom technologies Dewang Neralla added.
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Edited by Allison Boccamazzo