October 12, 2012
Netxcell Enhances IVR, Video OBD Products with New Features
Last year, Netxcell introduced its Video OBD platform for 3G markets and another product Single IVR, an advanced interactive voice response technology platform. Now Netxcell Limited, an Indian-based telecom VAS Provider Company, has revealed its new generation of IVR and Video OBD products that are equipped with innovative video deliverable capabilities on voice and data products as well as applications across all channels.
The company enhanced its IVR Module and OBD product by adding new features that will undoubtedly prove beneficial for telecom operators and end users (mobile phone subscribers).
These new features will additionally offer better connectivity to users and thus enable telecom operators to better analyze the impact of the particular campaign or promotion, which ultimately plays an important role in adding to their top lines.
The new version of Video OBD is more interactive than its previous version and can support multiple audio and video codec's, which will help telecom operators bring a better range of 3G handsets into the ambit of Video OBD services for a greater penetration which in turn results in better revenue.
"Our focus is to continue delivering year on year excellence to our clients through innovation and hence IVRMr. Debasis Chatterji, CEO of Netxcell Limited, in a and VOBD are the areas where we have innovated. These additional features in these products will add significant value to our customers and will strengthen our position in the market as the innovators,” said statement
. “We constantly strive to bring in the flexibility and scalability to our products and solutions that will enable us to penetrate into newer markets thereby enhancing growth for the company.”
Netxcell's IOBD, an inbuilt module of the company’s OBD product portfolio, is capable of querying the core network elements of the operator to identify the subscriber location. It also offers instant alert, call patching, customer profiling, segmented campaigning, user behavior analysis and Business Intelligence Module to telecom operators.
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Edited by Allison Boccamazzo