The highly advanced cloud based social and mobile field service management tools have eased the way we operate our businesses today.
ServiceMax has just announced that they will invest $27 million for the development of their system and enhance their global geographic reach. The entire operation will be led by the Crosslink Capital. Meanwhile, Trinity Ventures, Mayfield Fund, and Emergence Capital Partners are the other investors for this development project. They have already raised $52 million, which will surely fuel the entire operation for growth of their global presence.
The chief executive officer of ServiceMax, Dave Yarnold, commented that the SEOs are today making more out of their business agendas than a few years ago, and it’s possible because of the organizations that are serving them with growth solutions. He added that they must now work on it even more to maximize the profits. He also emphasized that customer loyalty is a critical aspect of successful business venture, and field service revenue help the businesses a great deal. He also commented that the level of growth thier client businesses are experiencing today is because of the high performing applications that they provide them with. Yarnold went on to add that the investments of ServiceMax for more development will surely take the situation to a level of success that was only a dream even a year ago.
The field service management offers several different aspects, which makes it possible for the companies to successfully complete the action. Some of the most important parts of it are contracts, portals for partners and customers, and scheduling. The use of social technology using the mobile and cloud base, ServiceMax is making it simpler to manage the field service with ease and more in-depth analysis. Several different sizes of companies are actively using the applications from ServiceMax to streamline their business processes and pump up their sales volume. Interestingly, a few renowned global names are managing the field services in different Asian and European countries, successfully.
The growth of ServiceMax in Europe, after successful ventures in the USA, shows how effective their services have been for the companies which use their apps. The growth in Europe will surely continue in large amounts with the new investments for the development of the services from ServiceMax. According to the experts, the ServiceMax is going to be the future of every company that deals with field services.
One of the partners of Crosslink Capital, David Silverman, stated that ServiceMax surely has a great bright future ahead of them. He said that as the importance of field services is increasing worldwide, and being the only company providing the full solution for that, ServiceMax is opening up new opportunities that will make it even more fruitful for them. Silverman stated that with investments from them and other partners of ServiceMax, they can surely hope for a rapid development in their services.
Edited by Brooke Neuman