Pegasystems (News - Alert) Inc recently announced that with its new Pega Process Extended, it will be introducing upgraded ERP solutions which will accelerate the use of SAP applications along with new work automation and user experience features. Pegasystems is a specialist provider of Customer Relationship Management (CRM) solutions.
In a statement, Alan Trefler, founder and CEO at Pegasystems, said that, “Over 60 percent of our customer base uses SAP (News - Alert) to handle ERP processes, with Pega's dynamic case management solutions interacting with SAP to get work done across the enterprise. With Pega, organizations can use our Process Extender to keep up with the pace of change in their business, while maximizing their SAP investments. This enables our clients to rapidly seize business opportunities, improve the customer experience, and meet increasing regulatory requirements.”
The company has been developing solutions that work well with SAP applications. The company’s suite of market-leading BPM, dynamic case management and next-best-action solutions can be used by large enterprises to access and work with data, logic, and processes in SAP. The integration between Pega and SAP has helped in accelerating and improving the accuracy of introducing new products within a market and can help users in enhancing internal and external constituencies.
George Lawrie, VP and Principal Analyst at Forrester Research (News - Alert), Inc., in an August 10, 2011 report, Delivering Custom Apps for Competitive Advantage, said that “Forrester identified a tipping point two years ago away from the corset of enterprise resource planning (ERP) industry best practices toward investments in frameworks and platforms that enable app customization without writing and testing code and without jeopardizing upgrade path.”
The Pegasystems Process Extender includes robust no-code business services capable of delivering rapid, high-performance, easy to use NetWeaver, and ERP Central Component (ECC) connections capable of interoperating with ERP data, SAP Business Transaction Events, and Business add-ins. The advantages for organizations include - greater visibility, control, and agility over their complete work processes, while also being able to use data, logic and processes which are locked in their ERP system.
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Edited by Brooke Neuman