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Live chat applications bridges people from many parts of the world, creating global synergy through the Internet. GateCrafters.com has witnessed a dramatic increase in the users for its live chat service. GateCrafters.com is a division of Web Direct Brands that owns and manages multiple specialty websites based on in depth end user product knowledge and usage. Live Chat is an informal chat function in which a customer can type questions and get live answers through the website.

In a press release, Matthew Raab, GateCrafters.com’s VP, said, “I have always felt that this is a natural way to bring together customer questions and information that is available, especially for complex topics such as gate opener installation. The old saying is a picture speaks a thousand words. In this realm having a conversation in which we can integrate a link to a picture, a video and other dynamic interactions to further explain the words we are expressing back and forth has immeasurable value.”

GateCrafters.com even announced that the website is planning to use this growing frequency of web based interactions to produce more videos and product interaction applications. This plan is to better articulate the support and product guidance the website provides. With the increasing popularity of Twitter and Facebook (News - Alert), GateCrafters.com has seen a dramatic increase in the number of users of its Live Chat service.

Chatwing.com is among companies that specialize in the new field of website chat. Addressing the need of bloggers and chat lovers, the Chatwing development team keeps on updating its free chat box. In similar news, Chatwing announced the launch of a live chat box that is integrated with social media and allows full conversation control. The newly launched Chatwing chat application is attuned to most blogs and websites, and can be installed very easily. Chatwing has modifies its free chat box to make sure that it remains strong for the coming years.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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