Comm100 recently announced the launch of the Comm100 Live Chat for iPad. The latest app from Comm100 has been designed to support the running of Comm100 Live Chat over iPad devices of users in a manner which will keep them connected with website visitors even while on the go.
In a release, Steve Tomlinson, president of Lost Bwana Outfitters, in a statement, said that, "We have tried several other live chat services. All of them were a disappointment and did virtually nothing. Comm100 has saved the day. Finally, we have great customer support equal to Comm100's. With no help, my staff had it up and running in minutes. The incoming chat requests were astounding from the first day. The reports are awesome which help with our SEO efforts. Comm100's live chat software blows the others away in quality, support, and price.”
The company first launched the Comm100 Live Chat on August 5, 2009. Since then, the tool has been downloaded and is being used by more than 100,000 businesses across the globe. The Comm100 Live Chat for iPad app, specifically designed for the iPad device, essentially runs in the background and automatically sends alerts to the user about any new incoming message from a website visitor.
Amy Gu, vice president of Comm100, said that, "The iPad app makes it a real pleasure to engage customers while on the go. It frees users from the desk and makes 24/7 live chat support easy, which will surely lead to improved customer satisfaction and sales. On top of the iPad app, we also provide great apps for other mobile devices or platforms, including iPhone, Android (News - Alert), Blackberry and more. Our users can bring Live Chat with them on their favorite device wherever they go.”
Furthermore, the newly released iPad app is capable of providing live chat features support such as real-time visitor monitoring and tracking, enabling multiple concurrent chats, sending proactive chat invitations, canned response, as well as inter-operator transfer among other leading features.
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Edited by Brooke Neuman