To explore new opportunities in the unified communications (UC) market, Momentum has unveiled its new unified communications service – Momentum Messenger.
Businesses these days need complete solutions that provide flexible features and services. It is now possible to possible to centralize a company’s communications with the help of advanced technology. Having next-generation tools like UC will change the way a company does business forever.
To provide a seamless collaboration experience, UC solutions eradicate the limitations of devices, platforms and user locations.
Momentum Messenger allows users to reap the benefits of a wide variety of communications technologies, such as instant messaging, video conferencing, softphone, voicemail and click-to-dial.
Users can now stay in touch with other employees and important clients with the help of the multi-platform communication offered by the company’s UC app. Momentum Messenger allows customers to start a conversation on one device and easily shift it to another.
The product has the ability to store call logs along with user preferences in the cloud to provide anywhere access, as it works with a completely hosted service, the company has stated.
“Unified communications brings freedom and flexibility to the way people work. Adopting an activity-based solution that allows employees to receive calls and messages from anywhere, and on a multitude of platforms, results in quicker response times and ultimately helps improve customer satisfaction,” said Brandon Hagood, Momentum’s director of product development.
Recently, the company also released its automated migration tools. Making use of standards-based APIs and increasing ROI by combining users into a single, scalable infrastructure, the automated system with manual oversight that Momentum has developed facilitates easy migration of an entire Voice and Broadband subscriber base in different business and operating rules.
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Edited by Braden Becker