TMCnews Featured Article
October 11, 2012
LiveLOOK Introduces Live Chat Solution
By Mandira Srivastava, TMCnet Contributor
LiveLOOK has launched its new Live Chat solution. LiveLOOK is a company in co-browsing technology for sales and customer service.
LiveLOOK Chat is completely browser-based solution designed to promote seamless integration with other systems and workflows. This solution is available immediately and the company is still accepting applications to participate in a Beta testing program for the next release.
LiveLOOK Chat runs on LiveLOOK's established standard of fast, universally compatible, easy-to-deploy, and security-rich products. It has been developed with requests from existing co-browse customers looking for a better way to solve service issues and provide assistance during the online sales process
It offers many advantages including optimized integration of co-browsing functionality and, co-browse display within the agent console.
Igor Khalatian, LiveLOOK's CEO said, "We've built a solution that includes all the functionality that businesses are looking for, and streamlined it so it's faster, easier to use, and combines seamlessly with the co-browse experience."
Edited by Brooke Neuman