TMCnews Featured Article

Today’s communications needs are growing at a blistering pace, as mobile, smart devices and digital content increase globally, companies providing software and service solutions for digital communications will experience steady growth. One component of digital communications is messaging, and with billions of messages created every month individuals and organizations need solutions that can deliver e-mails, SMS texts, MMS messaging and other types of messaging channels with reliability. Message Systems was established in 1997, and the award winning service they provide has been responsible for the company’s leading position in this sector globally.

The announcement of the company-wide build out, doubling its global office space and expansion of the executive team, did not come as a surprise to most analysts. The new hires came after the headquarters in Columbia, Maryland was expanded along with locations in Seattle, San Francisco and Singapore. The expansions are the result of strong global sales and strategic investments from LLR Partners in 2012 and partnerships with Symantec (News - Alert), Return Path, mBlox, Commtouch and others.

“Driving closer relationships with customers is a top priority for every company focused on success, Message Systems is ideally positioned to significantly expand our presence by working with partners and systems integrators to provide a comprehensive platform to the Global 2000 that drives customer intimacy, and allows these companies to take customer service and revenue generation to a whole new level. We’ve reached the stage in our growth where we need to be equipped with the space, the resources and the talent to handle a heavy influx of new business,” said George Schlossnagle, president and CEO of Message Systems.

The addition of David Rowley to head up the business development team is expected to improve the company’s position in critical partnership areas. Mr. Rowley was with Macrovision in the Asia-Pacific operations where he doubled revenue in two years, and led the business and corporate development for the Software Group of the company.

 “I’ve been privileged to have worked with David Rowley in the past, and I’m confident that he’s going to have an immediate impact on our business development efforts that will bring direct value to our clients,” said Ralph Lentz, chief revenue officer at Message Systems.

Message Systems provides solutions for customers with integrated engagement that enables users to access multi-channel messaging capabilities to coordinate interactions between customers and service providers. As social media, smartphones and instant communications become the norm, reliable message deliverability will be a critical component for customer relations.