DecisionPoint Systems, Inc. has enhanced instant voice communication between its employees by adding to the functionality of its unique Grapevine product.
The provider of enterprise mobility and RFID solutions, upgraded its Grapevine cloud-based product with the addition of Instant Locate and Instant Alert that enables instant voice communication between employees regardless of where they are located and also facilitates text messaging over existing data plans, noted company officials.
Grapevine allows communication over a wide range of enterprise rugged and mobile devices. It is a validated solution that is certified for use on a variety of rugged mobile devices and smartphones. It can work either with existing cellular data connection or over a Wi-Fi network, said officials.
With Instant Locate, the exact location of users can be identified as it is a location based service for GPS- enabled devices. The company also noted that the solution can also be used to reach out to users that are in selected geographical areas. The location is updated every 10 minutes, so that at any time the exact location can be identified.
Instant Alert claims to be a lone worker SOS (News - Alert) feature that works in conjunction with Instant Talk. It can be used for automatic location information when something happens. It uses Instant Talk and Instant Locate to protect lone workers.
More importantly, during an active alert, it is updated every 30 seconds. It keeps the data channel open at such times so that assistance can be provided quickly if the person is in danger.
"The advanced features now available on a SaaS (News - Alert) basis were introduced to meet our customers' needs for greater functionality, adding to the benefits of Grapevine's instant communication with any of their associates anywhere in the world.,” said Brent Felker, vice president, field mobility solutions at Decision Point Systems.
Thus DecionPoint utilizes all the latest wireless, mobility and RFID technologies to make
enterprise software applications accessible to the front-line worker anytime, anywhere and at anytime.
Edited by Brooke Neuman