Lync Migration Featured Article

Qumu Integrates Recording into Skype for Business

By Casey Houser Contributing Writer

One of the most mainstream features of Microsoft Skype (News - Alert) for Business is its handling of videoconferencing sessions. No matter their size, enterprises can host video-based meetings from a central location and invite participants from all over the globe.

One matter, however, does elude bespoke Skype: session recording. Luckily, many third parties such as Qumu have developed their own call recording software to pick up the slack. Qumu has developed its call recording software to serve a number of businesses’ needs regarding their capture of voice and video. Now it will offer Qumu as an option that can be found within Skype itself. At any point during a call, users can navigate in their Skype dashboard to begin recording a meeting that will then be saved in the cloud for later searches and playback.

Qumu President and CEO Vern Hanzlik commented on this development and his company’s excitement to be joining Microsoft (News - Alert) to help their respective clients.

“Qumu is excited to open the door for Skype for Business users to easily join and be full participants in any meeting, regardless of the videoconferencing infrastructure involved,” Hanzlik said. “Besides giving organizations a way to capture and persistently manage valuable knowledge assets from all of their UC platforms, the Qumu solution expands important meetings to include larger audiences instantly.”

Qumu’s software does more than just capture video streams. It stores saved recordings in a central location so anyone in the company with the correct permissions can access them when needed. A robust search mechanism means users can find recordings by date or keyword, so they never misplace their content. Similarly, users who travel between countries can always have their content at the ready, as long as they have an internet connection. Global clients in industries such as telecommunications and marketing rely on Qumu to save their conversations and keep them handy at all future points.

The recording software also offers a number of capabilities that can lead to advanced searches and social media integration. Qumu understands the spoken word, so searches may include a word of phrase to be gathered; in a case where a marketer wants to note every time he said the word “conversion,” this type of search could come in handy.

Beyond that, enterprise customers can expect their recordings to make their way to social platforms such as Microsoft SharePoint and IBM (News - Alert) Connections. Businesses can then easily share content within their own networks – to internal employees, for instance – while also providing a place for corporate partners to learn more about the conversations that take place during the work day.

Users can even take this one step further by using Qumu to stream live content to thousands of viewers. Though this might not be appropriate for the everyday conversation, it can work wonders for web-based meetings with shareholders and live streams of webinars.

Qumu’s partnership with Microsoft here represents a linking of business that, once used, will not be easily forgotten. Enterprise customers that get a taste of this functionality may not know how they existed without it. The recording software here can extend to many aspect of a company’s operations that it can help them remain compliant with industry regulation and may also be an excellent tool for capturing the intentions of an entire workplace. On-site and remote employees, shareholders, consumers, and corporate partners can all benefit from a recording system that works as well as Qumu promises. Now all it needs is a live trial from interested parties.

Edited by Alicia Young