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MPLS - Technical Problem Results in Twitter Outages, Slowness

MPLS - Business Continuity Featured Article

June 09, 2010

Technical Problem Results in Twitter Outages, Slowness

By Patrick Barnard, Group Managing Editor, TMCnet

Twitter, which was once notorious for its frequent and extended outages, but which has improved uptime in recent months, reportedly experienced a technical problem that affected its main site and its APIs for about one hour late Tuesday morning. The problem resulted in outages for some users, slow page loads or lack of responsiveness for others.

Twitter fixed the issue quickly, but as of Wednesday morning the service hadn't fully returned to normal availability levels yet, company officials reported in the Twitter Status blog.
'We had a system-side issue this morning starting around [11 a.m. U.S. Eastern Time] that resulted in experiencing two 30 minute back-to-back incidents over roughly one hour,' a post on the blog reads.
Up until Tuesday, Twitter had only experienced two minutes of downtime so far in June, according to Web performance monitoring company Pingdom. Twitter logged 52 minutes of downtime last month, for a 99.88 percent uptime rate. In April the micro-blogging site was down for a total of 37 minutes.
In February, Twitter said that users were posting 50 million tweets per day, or an average of 600 per second, however it should be noted that the data cannot be independently verified.
In August of last year Twitter had more than six hours of downtime and in October more than five hours. Its worst month so far this year was January with 89 minutes of downtime, according to Pingdom.
Twitter made headlines on TMCnet last month when it announced in a blog post that it will ban third party advertisers.

Patrick Barnard is a senior Web editor for TMCnet, covering call and contact center technologies. He also compiles and regularly contributes to TMCnet e-Newsletters in the areas of robotics, IT, M2M, OCS and customer interaction solutions. To read more of Patrick's articles, please visit his columnist page.

Edited by Patrick Barnard


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