Having a safety mechanism in place is always a comforting thought, especially when organizations send employees directly to a client's field site. There's no way to tell how safe these field visits will actually be for a casual visit may just turn into an unsafe condition, making it dangerous for the employee.
To deal with such situations, Ivrnet, a SaaS (News - Alert) company that develops intelligent software applications, has launched a cell phone based application – safeTeam- that provides an instant emergency notification system ensuring the safety of employees working alone or on field visits.
The app provides real-time staff location updates, current mileage reports, and customized escalation processes that can be easily configured through the safeTeam Web application. It is always possible to pinpoint the exact location of field staff using a Web enabled device. In case the situation develops into an unsafe condition, telephone and e-mail alerts are securely delivered.
Further emergency distress alerts can be set to instantly notify other members, while safety protocols and triggered alerts can be customized according to requirements. With each check-in call, online mileage reports are instantly updated and these reports can be exported to Excel.
In order for all of this to happen, the worker needs only to have access to a telephone in the field and an Internet connection in the home office.According to David Snell, president and CEO at Ivrnet, since the summer launch of the safeTeam app, it's catching on in Alberta cities. The company has also signed engagements with the City of Edmonton's Facilities Maintenance and Corporate Services departments. In addition, pilot projects are being conducted with the City of Airdrie and the City of Lethbridge.
Recently, Ivrnet expanded its sales force in North America to include Winnipeg and Toronto in the east and San Francisco in the west.
Edited by Amanda Ciccatelli