Kaseya (News - Alert), a vendor of on-premise and cloud-based IT system management services, has released a set of both free and subscription-based SaaS (News - Alert) (Software-as-a-Service) tools for its clients. In conjunction with the launch, Kaseya, has released a revamped SaaS bundle that will offer a variety of new features.

This is a big announcement for the international company, which began in 2000 as a remote management software company. Gerald Beaulieu, vice president of product marketing, said Kaseya needed to start offering something easy to use at a low cost.

“We can start delivering on our promise of pain-driven tools,” said Beaulieu. 

Customers will have the option to start with the free tools, which are simple and can be deployed quickly.   If the customer is pleased and desires even more functionality, they can upgrade to the powerful paid versions. “Looking at the depth and breadth [of ITSM requirements] is one of the valued propositions we bring,” Beaulieu remarked.

One of those customers is Steve Brasen, managing research director for Enterprise Management Associates. Brasen agreed with Beaulieu, saying he couldn’t beat the price and the features.   

“The free tools allow organizations to test out the value of business-focused IT automation resources without making an up-front financial commitment,” said Brasen. “Once users have experienced the immediate process improvement and simplified management that can be achieved in the free editions, it seems likely they will desire the increased capabilities available in the subscription editions, as well as in other Kaseya cloud solutions.”

Analysts estimate that the network management services market could expand to bring in as much as $2.7 billion in revenue by the end of the year. It looks like Kaseya is making strategic strides towards the top of the totem pole with its new release.