As the complexities of a network and demand for bandwidth increases, assuring a quality service is increasingly becoming difficult for the service providers. They need some expert help to assure quality of service.
As a result of this, NetScout (News - Alert) Systems has been witnessing a surge in the number of customers for its nGenius solution. More than 165 service provider production networks in 48 countries have already deployed this solution. The solution is used across North America, Europe, Middle East, Africa, Asia Pacific, and Latin America.
The nGenius Solution helps service providers take care of the most important aspect of their business, service. The solution makes use of rich intelligence which can be used for customer experience management analytics and operational intelligence. With this, service providers will be able to understand the usage trends better.
The nGenius Solution also helps service providers to support the introduction of new services and improve operating environments. As a result of all this, the solution is deployed with wireless, wireline, cable/multi-system (MSOs) and satellite operators.
The nGenius Service Assurance Solution is a Unified Service Delivery Management solution. This solution enables service providers to offer a complete, integrated approach to manage user experience.
“Today’s announcement demonstrates our strong presence and increasing relevance in the service provider market segment. Our focused technology vision and unique dual-market strategy has enabled NetScout to address the needs of service provider and enterprise customers, which has fueled faster than the market growth in both segments,” said Steven Shalita (News - Alert), vice president, marketing for NetScout. “Service Providers continue to focus on addressing increasing competitive pressures, coupled with dramatic changes in technology and subscriber demands for rich real-time services with a consistent experience.”
Recently, the company’s nGenius Solution was picked up by Transaction Network Services (TNS (News - Alert)). With this, NetScout would provide service delivery management and assurance of the TNS multi-service Roaming Hub.
Edited by Ryan Sartor
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