BRIEF: Chino Hills utility billing system to be upgraded [Inland Valley Daily Bulletin, Calif.]
(Inland Valley Daily Bulletin (CA) Via Acquire Media NewsEdge) Jan. 10--Chino Hills City Council members approved the purchase of new utility billing system.
The cost to purchase, install and implement the system is $77,000 to Able Software.
The city's evaluation team determined that Able Software's online bill pay and paperless billing capabilities afforded a better customer experience in comparison to the two other finalists, which were Harris Computer and True Point Solutions.
Able Software also provides a smartphone/tablet computer application for residents who wish to use these devices to view their accounts and pay their bills from a mobile device.
City officials said the software will take about two years to implement.
The 2012-13 budget includes an appropriation for $50,000, therefore, an appropriation amendment was required moving $27,000 from the Information Technology Retained Earnings to the Information Technology Capital Outlay Budget.
(c)2013 the Inland Valley Daily Bulletin (Ontario, Calif.)
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