[January 22, 2013] |
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Dell Unveils Global BYOD Survey Results: Embrace BYOD or Be Left Behind
ROUND ROCK, Texas --(Business Wire)--
Today Dell Quest Software (News - Alert) announced the results
of a global survey of IT executives to gauge the level of organizational
maturity with existing Bring Your Own Device (BYOD) strategies, along
with realized and anticipated benefits and problems. The findings
conclude that approximately 70% of companies believe BYOD can improve
their work processes and help them work better in the future, while an
estimated 59% believe they would be at a competitive disadvantage
without BYOD.
According to a survey of nearly 1,500 IT decision makers across the
United States, United Kingdom, France, Germany, Spain, Italy, Australia,
Singapore, India, and the Beijing region, organizations are optimistic
about the potential corporate gains of BYOD, reporting they would be at
a competitive disadvantage without it. Some of the key findings include:
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An estimated three quarters of those polled stated that BYOD can only
deliver massive benefits if the specific needs and rights of each user
are understood; while only an estimated 17% of organizations encourage
BYOD and who actively manage any device employees wish to use -
showing they really understand the need to empower employees.
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On average, survey respondents identified four personal gains for
their employees, including more flexible working hours, along with the
ability to foster creativity, speed innovation, and facilitate
teamwork/collaboration.
Roger Bjork, director, Enterprise Mobility Solutions, Dell (News - Alert) Software
Group
"We're seeing dramatic changes in the way users interact with technology
on their personal devices and the critical role BYOD plays in
transforming business and IT culture. This global survey confirms what
we have long suspected-companies that embrace a user-focused approach to
BYOD may reap the biggest rewards, face the fewest obstacles and deliver
real and immediate value in terms of greater efficiency, productivity
and competitive advantage. Those slow to support BYOD or constrained by
a device-centric approach may deal with greater challenges, including
the risk of being left behind from a competitive standpoint."
Embracing BYOD Can Lead to Greater Gains, Fewer Setbacks
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According to the survey results, companies with mature BYOD programs
are most likely to achieve the most benefits; Beijing was the most
optimistic in reporting potential gains.
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Organizations that consider applications part of a robust BYOD
strategy are more likely to link and manage devices per user, clearly
define roles for their user community in one central database, track
and support each user's level of mobility, and deliver applications to
users based on their role within the company.
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A user-centric strategy can have a significant and positive impact
reaping rewards for companies in data management and security, as well
as employee productivity and customer satisfaction. Approximately 74%
experienced improved employee productivity while an estimated 70% saw
faster customer response times.
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Companies who embraced BYOD programs experienced improved employee
productivity, faster customer response times and improved operational
efficiencies.
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Companies with well-established BYOD policies are the least likely to
experience any kind of setbacks, with over a quarter of this group
experiencing none at all.
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Over half of respondents state that BYOD has completely changed their
IT culture (approximately 56%) and/or business culture (approximately
54%) in their organization.
How Worldwide BYOD Stacks up
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The U.S., Beijing region and Australia represent the top three
countries that encourage BYOD by actively managing and supporting any
device that users want to bring into the corporate environment;
France, Germany nd the U.K. are the bottom three in providing this
level of support.
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The two technology areas most commonly implemented first for BYOD are
desktop virtualization and mobile device management (MDM). France,
Germany, Spain, Italy, and Australia implemented desktop
virtualization first, while Singapore, India, Beijing, the U.K., and
U.S. started with MDM.
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In India and Beijing, all the organizations polled plan to, or
already offer some support for personal devices.
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Only an estimated 19% in Germany said users would be required to
purchase a support program for all personal devices-the only country
lower than this is the U.K. However, around three in ten organizations
in Germany state that their employees will not be required to adhere
to any regulations when it comes to devices in their BYOD policy.
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Beijing, India and France were the top three countries to report that
any BYOD support policies would require employees to ready their own
devices for corporate use.
Marist College Ashgrove Gives BYOD High Marks for Increasing Student
Learning, Reducing IT Costs
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Marist College Ashgrove,
an independent, Catholic boarding and day college for boys from grades
5-12, was founded in 1940 to promote academic achievement and lifelong
learning. The Queensland, Australia-based school relies on innovative
technologies to ensure its 2,000 students, faculty and staff have
access to the latest educational applications and systems.
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An early adopter of VMware to virtualize its server environment,
Marist also was quick to deploy Dell
vWorkspace desktop virtualization to reduce administration and
infrastructure costs, while facilitating anytime, anywhere access to
curriculum.
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More recently, Marist added Dell
vWorkspace - MokaFive Suite to fuel an innovative BYOD
program enabling students to purchase recommended laptops and tablets
for use anywhere across its 20-building campus, or at home.
Centralized, policy-driven management lets Marist's IT team easily and
securely deliver, control and support all types of devices including
PCs, Macs, iPads, other tablet PCs, smartphones, and thin clients,
even when users are often offline.
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"BYOD can ensure educational excellence by making it easy for each
student to communicate with teachers, collaborate with peers and
complete coursework based on their own needs," said John Lee,
information technology supervisor at Marist College Ashgrove. "Dell
Software's mobility solutions have produced massive administrative
savings - we can provision and manage secure application access in
minutes instead of hours, which requires half the staff and much less
IT infrastructure at a tenth of the cost of other BYOD similar
solutions."
Supporting Quotes:
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Carol Fawcett, chief information officer, Dell Software Group
"In my previous role as CIO of Quest Software, our IT empowered nearly
4,000 employees across 60 offices in 23 countries to use their preferred
mobile devices whether they were phones, tablets, or non-standard
laptops to do their jobs. Instead of worrying about their devices, we
focused on enabling access to the apps and data needed by the
appropriate individuals regardless of device. We found this approach
allowed us to be much more strategic and enabled us to focus on our
biggest BYOD problems: security, access rights and data leakage. The
results of this latest BYOD survey reinforce the importance of putting
users first in order to develop the most effective policies and turn
BYOD into a long-term, sustainable business benefit."
Dell's broad systems management portfolio of PC, server, and thin client
management now encompasses mobile device management and helps IT
organizations securely embrace the consumerization of IT and BYOD
demands, while delivering fast and efficient results designed to
maximize workforce productivity. Offering user-focused management for
BYOD, Dell Quest enables
organizations to implement a short and long term mobile strategy by
helping them to assess, manage and support the entire dynamic user
environment. For more information on Dell's extended portfolio of mobile
solutions including Dell
Wyse Cloud Client Manager, Dell
Desktop Virtualization Solutions, Dell
KACE K3000, and Dell SonicWALL,
visit dellmobilitysolutions.com.
Helpful links:
About the research:
Dell Software acquisition Quest Software originally commissioned
independent research agency Vanson Bourne to conduct the survey. Vanson
Bourne interviewed 1485 senior IT decision makers across: the U.S.,
U.K., France, Germany, India, Spain, Italy, Australia, Singapore and
Beijing. Both the private and public sectors were interviewed with a
specific focus on: financial services; manufacturing; retail,
distribution and transport; healthcare and education. Interviews took
place from the 18th September-18th October 2012.
About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative
technology and services that give them the power to do more. For more
information, visit www.dell.com.
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Dell is a trademark of Dell Inc. Dell disclaims any proprietary
interest in the marks and names of others.
Quest and Quest Software are trademarks or registered trademarks of
Quest Software in the United States and certain other countries. All
other names mentioned herein may be trademarks of their respective
owners.
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