|[February 11, 2013]
JDA Achieves Gold-Standard ISO/IEC 20000 and ISO/IEC 27001 Certifications for Cloud Services Operations
SCOTTSDALE, Ariz. --(Business Wire)--
Software Group, Inc., The Supply Chain Company®,
today announced that it has achieved the International Standards
Organization/International Electrotechnical Commission (ISO/IEC (News - Alert)) 20000
and IS0/IEC 27001 certifications for its cloud services operations.
ISO is the internationally recognized body for specifications and
guidelines for the creation, implementation, maintenance and
documentation of standard procedures in business.
"Achieving these esteemed certifications demonstrates our dedication to
customer satisfaction through our cloud services," said Hamish
Brewer, CEO, JDA Software. "The ISO gold-standard affirms that our
customers around the world can trust JDA Cloud Services with their data
and software operations and signifies JDA as a leader in cloud services."
ISO/IEC 20000 certification provides independent validation of JDA Cloud
Services' service management system. JDA Cloud Services has proven its
system availability, that customer needs are captured and promptly
responded to, and that customer service processes are proactive and
consistently benchmarked against industry best practices to ensure high
ISO/IEC 27001 confirms JDA Cloud Services' information security
management system. JDA Cloud Services operating processes ensure data
integrity and the logical and physical protection of intellectual
property and instill confidence regarding the privacy of customer data.
"These certifications increase customer satisfaction through prescribed
processes that create predictable results," explained John Frazier,
vice president cloud operations, JDA Software. "Our operations teams
know what to do and how to do it to deliver consistent, repeatable and
measureable service to our customers in the secured and certified JDA
JDA's cloud services operation teams embarked on a year-long program to
achievethe ISO/IEC certifications, which included an initial audit and
culminated with a final independent third-party audit and certification.
Tweet this: @JDASoftware achieves ISO/IEC 20000 & ISO/IEC 27001
service and information security management certifications.
About JDA Software Group (News - Alert), Inc.
JDA® Software Group, Inc., The Supply Chain Company®,
offers the broadest portfolio of supply chain, retail merchandising,
store operations and all-channel commerce solutions to help companies
manage the flow of goods from raw materials to finished products
and into the hands of consumers. JDA's deep industry expertise and
innovative cloud platform help companies optimize inventory, labor and
customer service levels. As a result, JDA solutions have become the
standard for the world's leading retailers, manufacturers and
distributors. To learn more, visit jda.com or email firstname.lastname@example.org.
JDA press releases: www.jda.com/rss.asp a=press
news: http://www.jda.com/rss.asp a=news
events: http://www.jda.com/rss.asp a=events
Twitter (News - Alert):
LinkedIn (News - Alert):
YouTube (News - Alert):
"JDA" is a trademark or registered trademark of JDA Software Group, Inc.
Any trade, product or service name referenced in this document using the
name "JDA" is a trademark and/or property of JDA Software Group, Inc.
JDA Software Group, Inc.
14400 N. 87th Street
[ Back To Technology News's Homepage ]