BMC MyIT Garners Pink Elephant Global Innovation Award [Professional Services Close - Up]
(Professional Services Close - Up Via Acquire Media NewsEdge) BMC Software has won the 2012 Pink Elephant Innovation of the Year Award for MyIT, an enterprise software that gives individual employees personalized, localized control over the IT services they need.
According to a release, each year, Pink Elephant spotlights IT products or services that have made the greatest contribution in IT service management in the previous 12 months.
"BMC's MyIT is a unique offering in the world today - there is nothing that compares with it," said Chris Fleming, Vice President of Enterprise Services at VAE, Inc. "The introduction of BMC MyIT last fall marked a sea change in the way that enterprises deliver IT service - it created a new balance point between security and control on one hand, and freedom and productivity on the other. As a BMC IT Services partner, we're excited and look forward to introducing this next-generation IT service capability within our government portfolio. BMC continues to be the leader in IT enabled tools."
Frustration with enterprise IT services is a global and communal experience, often prompting many employees to circumvent their IT organizations in search of faster IT support and problem resolution. No other software company has addressed this "IT friction" with a solution that addresses the needs and requirements of both employees and the IT organization. The BMC product recognized by Pink Elephant empowers employees to take personal control over the delivery of the IT services and information they need -- anytime, anywhere, from any device.
"There is a strong and rising demand signal from millions of company employees around the world for a better, faster, less frustrating IT experience during work hours. They want the same quality experience at work that they receive in their private lives," said Kia Behnia, BMC's chief technology officer. "IT organizations realize that they are facing a major turning point, and they are asking for new products to help them respond to this request for change. BMC MyIT is a unique bridge that connects the industrialized IT infrastructure to a consumerized IT experience that meets the needs and expectations of employees."
BMC's MyIT can be used from any desktop, laptop and mobile device, delivering a personalized portfolio of technology and services to each individual employee, including a content locker, mobile corporate app store and other location-aware services and solutions. It integrates with BMC's Remedy IT Service Management suite and will bring the power of the larger Business Service Management portfolio to employees in companies around the world.
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