Independents turn to internet to take on big chains [Hull Daily Mail (England)]
(Hull Daily Mail (England) Via Acquire Media NewsEdge) RETAIL: Independent Beverley businesses are offering 24-hour internet shopping and door-to-door delivery to compete with supermarkets and chain stores. Gift, home accessories and furniture store Amanti has joined the Click and Collect service.
Owner Antony Barton, said: "The Click and Collect service is designed to enable customers to shop and pay online and then just pop in to collect at a time to suit them.
"We work hard to ensure we respond to our customers' needs and we believe this opens the door for those who work full-time and people who are busy with young children or caring responsibilities.
"Shopping online is incredibly convenient for many people but there are downsides - delivery charges, waiting for a delivery to arrive or having it turn up while you're out.
"Click and Collect combines the best of both worlds - the convenience of online shopping with the immediacy of getting an item when you need it and without any additional delivery costs."
Among the stores lined up for the scheme are Collections, Guest and Philips, Beverley Music Centre and Streamers.
Mr Barton said: "A similar approach is used successfully by big companies such as John Lewis.
"Amanti is ensuring that their Click and Collect customers receive their high standard of customer service by also offering a free gift wrapping service, an option that can be selected at the checkout."
Visit www.independentbeverley.co.uk for a list of independent businesses taking part in the scheme.
(c) 2013 ProQuest Information and Learning Company; All Rights Reserved.
[ Back To Technology News's Homepage ]