[March 04, 2013]

Research and Markets: Unified Communications and Collaboration Market 2012-2016

Research and Markets (http://www.researchandmarkets.com/research/wk3zdm/unified) has announced the addition of the "Unified Communications and Collaboration Market 2012-2016" report to their offering.

The need for UCC has never been greater, as the growth of the mobile workforce has led to the need for workers to communicate regardless of their location or device, and the rise of video communication and tools such as social software have created new ways for people to interact.

The worldwide Total or UC-capable market for premise-based UC was $12.23 billion in 2011, up 8% from 2010, growing to $20.76 billion by 2016. The component with the highest growth is conferencing/collaboration, with a 17% CAGR.

Turning to the Net or True UC market, revenues were $2.7 billion in 2011, up 20%from 2010, and expected to grow to $8.47 billion by 2016. The conferencing/collaboration component remains the fasted growing, with a 50%C AGR.

Key Topics Covered

Chapter 1 Executive Summary

Chapter 2 Oveview of Unified Communications (News - Alert) - Evolving to Collaborative Communications

2.1 Unified Communications - What it is, What it Does

2.2 UC's Value Proposition

2.3 Uses of UC

2.4 UC Elements and Components

2.4.1 Enabling Technologies

2.5 Two Types of UC Solutions

2.6 UC Becoming UCC or Collaborative Communications

2.7 Hosted UC

2.8 Trends

2.9 Uses of Unified Communications

2.10 Vertical Applications of UC

2.11 UC and the Contact Center

2.12 UC Customer Examples

2.13 UC Adoption Challenges

Chapter 3 Unified Communications Adoption

3.1 Patterns of Adoption

3.2 UC Adoption

3.3 What's Needed to Succeed

3.4 Conclusion

Chapter 4 UC Market Forecast

4.1 Market Overview

4.2 Difficulties in Measuring the Market

4.3 Assumptions and Explanations

4.4 Professional Services

4.5 Assumptions Related to UC Component Analysis

4.6 UC-Capable or Total Gross Market

4.6.1 UC-Capable or Total Gross Revenues

4.6.2 UC Clients Seats Shipped

4.7 Net or True UC Market Analysis

4.8 Comparison of Total UC-Capable and Net True UC Revenues

4.9 Conclusion

Chapter 5 UCC Vendors

Chapter 6 Looking to the Future and Recommendations

6.1 Looking to the Future of the UCC Market

6.2 Recommendations for End Users, Vendors and Channel Partners

List of Figures

Companies Mentioned

- IBM

- Microsoft

- Skype

- Aastra (News - Alert)

- ADTRAN

- Alcatel-Lucent

- OpenTouch

- Avaya

- Cisco

- Digium

- Mitel (News - Alert)

- NEC

- UNIVERGE 3C

- ShoreTel

- Siemens Enterprise Communications

- OpenScape

- Toshiba (News - Alert)

- Zultys

- Aspect

- Zeacom

- AVST

- Esna Technologies

For more information visit http://www.researchandmarkets.com/research/wk3zdm/unified

[ Back To Technology News's Homepage ]