|[March 04, 2013]
Presence Health Expands Use of Emmi Patient Engagement Technology
CHICAGO --(Business Wire)--
Presence Health and its Accountable Care Organization (ACO) have signed
an agreement with Emmi Solutions, the leader in outcomes-driven patient
engagement to roll out Emmi's comprehensive, interactive, multi-modal
platform throughout its entire 12-hospital system and ACO. Emmi
Solutions delivers information to patients and empowers them to take
action around health events or conditions at key points across the
continuum of care.
"Digitally engaging patients to take a more active role in their care is
a critical element of our strategy as we transition from a fee for
service model to one based on value," said Richard Ferrans, MD, ScM,
System Vice President, Chief Medical Officer, Clinical Integration &
Accountable Care, Presence Health. "Emmi's proven patient engagement
platform will help us cost effectively manage the health of populations
and improve both clinical and financial outcomes."
Emmi's platform was first introduced to the Presence Health system at
Presence St. Joseph Hospital in Chicago. Ninety-seven percent of
patients who had an Emmi experience said questions were answered for
which they normally would have called their doctor, and 80 percent said
it increased their confidence to ask their doctor questions. In
addition, 70 percent said it improved their opinion of the hospital.
"We aren't using Emmi to passively 'educate' patients," explains Dr.
Ferrans. "We are using Emmi to engage patients in a two-way process
where they become active participants in their care, exchanging
information, validating understanding and sharing concerns. This is not
a discreet intervention, it's a comprehensive set of reminders, calls to
action and tools needed throughout one's entire healthcare journey."
The Emmi® platform allows healthcare pofessionals to "prescribe" Emmi
programs to patients who can view at their convenience, on their
computer or mobile device, and share the program with friends and
family. The information provided helps patients make sense of complex
medical information as well as manage expectations around procedures and
chronic health conditions. The proprietary communication methodology
combines voice, image, text and interactivity. It can stand alone or be
fully integrated into health information systems, electronic health
records and patient portals.
"Just as healthcare providers like Presence Health are committed to
accountability, so too are we," said Devin Gross, Emmi Solutions CEO.
"Our platform is built to track the delivery and consumption of
information on the population or individual patient level. That means we
can measure the impact of patient engagement, make improvements as
needed, and quantify a return on investment. This has become a business
imperative for our clients."
About Emmi Solutions, LLC
Emmi Solutions is the pioneer of outcomes-driven patient engagement.
Emmi offers a complete solution that engages patients and has repeatedly
shown that it can improve clinical and financial outcomes. Emmi's
technology supports web, mobile and interactive voice response (IVR) all
in a single platform to deliver actionable information to patients while
supporting the goals of traditional and emerging models of care. Emmi
programs have been prescribed to over four million patients-using
language they understand, at their convenience, and on devices they
already own. Emmi is now offering solutions that motivate patients to
take preventive action, transition from one care setting to the next, or
participate in shared decision making. Emmi enables providers to track
compliance and measure the outcomes of effective patient engagement. For
more information, visit http://www.emmisolutions.com.
Follow us on Twitter
and find us on Facebook.
About Presence Health
Presence Health is the largest Catholic health system based in Illinois,
created in November, 2011 through the merger of Provena Health and
Resurrection Health Care. With over 150 sites of care, including 12
hospitals, Presence Health has 22,000 employees, 4,000 medical
professionals and a revenue base of nearly $3 billion. Presence Health
is sponsored by the Franciscan Sisters of the Sacred Heart, the Servants
of the Holy Heart of Mary, the Sisters of the Holy Family, Sisters of
Mercy of the Americas and the Sisters of the Resurrection. Visit presencehealth.org
to learn more.
[ Back To Technology News's Homepage ]