[March 04, 2013]

Macrobatix Introduces New Customer Service Programs for Business Users

Macrobatix, an Atlanta-based Apple (News - Alert) Specialist and Apple Authorized Service Provider with locations in Johns Creek and Town Center Mall at Cobb, recently launched two new services and support programs to its business clients at Town Center Mall in Cobb. The two programs, Partner Pro and Partner Plus, are designed for organizations and home users that rely on Apple technology for business operations.

For clients who do not have Apple's Limited Warranty plan or are not covered by the AppleCare Protection Plan, the Partner Plus program allows businesses and home users the opportunity to take advantage of discounts for repair labor, non-Apple accessories and two 15-minute technical support phone sessions with a Macrobatix team member every month. The Partner Plus program is effective for one year with the option to renew annually.

The Partner Pro membership is designed for pple users whose business cannot function without their technology. Should an issue occur with an Apple product, the program offers a loaner device, if the repair will take more than 24 hours to assure the client that business can continue as usual while the defective device is being serviced.

In addition to AppleCare protection, Partner Pro offers discounted rates, four 15-minute technical phone sessions with a Macrobatix team member per month, data transfer on Mac loaner and priority in the service queue. The Partner Pro membership runs concurrently with the AppleCare Protection Plan and is effective for three years on Macs from the date of the original purchase of the CPU. Both programs are also available at the Johns Creek location.

"Our clients rely on technology in order to operate productively, and it is our goal to allow them to work without interruption, while exceeding their expectations," said Bob Wallis, CEO of Macrobatix. "These new customer service programs are reflective of our commitment to serve the business community and casual Apple user."

For more information regarding these programs, visit www.macrobatix.com.

About Macrobatix

Founded in 2005, Macrobatix is an Atlanta-based Apple Specialist and Apple Authorized Service Provider with locations in Johns Creek and Town Center Mall at Cobb. The company provides top quality Apple products and services before, during and after the sale. Macrobatix is recognized as one of Atlanta's most qualified solutions to Apple products with reliable and portable service and repair services technical expertise. For more information about Macrobatix and its services, visit www.macrobatix.com.

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