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TMCNet:  DEMAND MEDIA INC. - 10-K - Management's Discussion and Analysis of Financial Condition and Results of Operations

[March 05, 2013]

DEMAND MEDIA INC. - 10-K - Management's Discussion and Analysis of Financial Condition and Results of Operations

(Edgar Glimpses Via Acquire Media NewsEdge) Forward Looking Statements The following discussion and analysis of our financial condition and results of operations should be read in conjunction with Part II, Item 6, "Selected Financial Data" and our consolidated financial statements included elsewhere in this Annual Report on Form 10-K. In addition to historical data, this discussion contains forward-looking statements about our business, operations and financial performance based on current expectations that involve risks, uncertainties and assumptions. Our actual results may differ materially from those discussed in the forward-looking statements as a result of various factors, including but not limited to those discussed in "Disclosure Regarding Forward-Looking Statements" and Item I, Part 1A, "Risk Factors" included elsewhere in this Annual Report on Form 10-K.


Overview We are a diversified Internet media and domain services company. We have developed a leading Internet-based model for the professional creation and distribution of high-quality, commercially valuable, long-lived content at scale, and we operate the world's largest wholesale registrar and the world's second largest registrar overall. Our business is comprised of two service offerings: Content & Media and Registrar. Our Content & Media offering is engaged in creating media content, primarily consisting of text articles and videos, and delivering content along with our social media and monetization tools to our owned and operated websites and mobile applications and to our network of customer websites and their mobile applications. Our Content & Media service offering also includes a portfolio of websites primarily containing advertising listings, which we refer to as undeveloped websites. Our Registrar service is the world's largest wholesale registrar of Internet domain names and the world's second largest registrar overall, based on the number of names under management, and provides domain name registration and related value-added services. We are also a leading participant in ICANN's, significant expansion of the number of generic Top Level Domain ("gTLDs"), which is expected to result in the delegation on new gTLDs commencing in 2013.

Our principal operations and decision-making functions are located in the United States. We report our financial results as one operating segment, with two distinct service offerings. Our operating results are regularly reviewed by our chief operating decision maker on a consolidated basis, principally to make decisions about how we allocate our resources and to measure our consolidated operating performance. Together, our service offerings provide us with proprietary data that facilitate the creation of commercially valuable, long-lived content, which we combine with broad distribution and targeted monetization capabilities. We currently generate the vast majority of our Content & Media revenue through the sale of advertising, and to a lesser extent through subscriptions to our social media applications and licensing and sales of select content and service offerings. Substantially all of our Registrar revenue is derived from domain name registration and related value-added service subscriptions. Our chief operating decision maker regularly reviews revenue for each of our Content & Media and Registrar service offerings in order to gain a greater understanding of the key business metrics driving our business.

Accordingly, we report Content & Media and Registrar revenue separately.

In February 2013, we announced that our board of directors authorized a plan to explore separating the Company into two independent, publicly-traded companies: a pure-play Internet-based content and media company and a pure-play domain services company (hereinafter referred to as the "Proposed Business Separation"). We anticipate that the Proposed Business Separation will be structured as a tax-free pro rata distribution to stockholders of new publicly traded shares in the new domain services company. Consummation of the Proposed Business Separation is subject to final approval by our board of directors.

Consummation of the Proposed Business Separation also is subject to satisfaction of several conditions, including confirmation of the transaction's tax-free treatment, receipt of listing approval, and the filing and effectiveness of a registration statement on Form 10 with the SEC. We have not yet finalized all of the details of the Proposed Business Separation and there is no assurance that the Proposed Business Separation as described herein will occur.

In January 2011, we completed our initial public offering and received proceeds, net of underwriters discounts but before deducting offering expenses, of $81.8 million from the issuance of 5.2 million shares of common stock. As a result of the initial public offering, all shares of our convertible preferred stock converted into 61.7 million shares of common stock and warrants to purchase common stock or convertible preferred stock net exercised into 0.5 million shares of common stock.

For the years ended December 31, 2010, 2011 and 2012, we reported revenue of $253 million, $325 million and $381 million, respectively. For the years ended December 31, 2010, 2011 and 2012, our Content & Media offering accounted for 42 --------------------------------------------------------------------------------61%, 63% and 65% of our total revenue, respectively, and our Registrar service accounted for 39%, 37% and 35% of our total revenue, respectively.

Key Business Metrics We regularly review a number of business metrics, including the following key metrics, to evaluate our business, measure the performance of our business model, identify trends impacting our business, determine resource allocations, formulate financial projections and make strategic business decisions. Measures which we believe are the primary indicators of our performance are as follows: Content & Media Metrics • page views: We define page views as the total number of web pages viewed across (1) our owned and operated websites and/or (2) our network of customer websites, to the extent that the viewed customer web pages host the Company's monetization, social media and/or content services.

Page views are primarily tracked through internal systems, such as our Omniture web analytics tool, contain estimates for our customer websites using our social media tools and may use data compiled from certain customer websites. We periodically review and refine our methodology for monitoring, gathering, and counting page views in an effort to improve the accuracy of our measure.

• RPM: We define RPM as Content & Media revenue per one thousand page views.

Registrar Metrics • domain: We define a domain as an individual domain name paid for by a third-party customer where the domain name is managed through our Registrar service offering. Beginning July 1, 2011, the number of net new domains has been adjusted to include only new registered domains added to our platform for which we have recognized revenue. This metric does not include any of the Company's owned and operated websites.

• average revenue per domain: We calculate average revenue per domain by dividing Registrar revenues for a period by the average number of domains registered in that period. The average number of domains is the simple average of the number of domains at the beginning and end of the period.

The following table sets forth additional performance highlights of key business metrics for the periods presented: 2010 to 2011 to 2011 2012 Year ended December 31, % % 2010 2011 2012 Change Change Content & Media Metrics (1) Owned & operated Page views (in millions) 8,234 10,378 13,192 26 % 27 % RPM $ 13.45 $ 15.14 $ 13.53 13 % (11 )% Network of customer websites Page views (in millions) 13,155 17,436 18,989 33 % 9 % RPM $ 3.20 $ 2.77 $ 3.58 (13 )% 29 % RPM ex-TAC $ 2.28 $ 2.06 $ 2.55 (10 )% 24 % Registrar Metrics (1) End of Period # of Domains (2) (in millions) 11.0 12.7 13.7 15 % 8 % Average Revenue per Domain (2) $ 9.96 $ 10.08 $ 10.19 1 % 1 % ___________________________________ (1) For a discussion of these period to period changes in the number of page views, RPM, end of period domains and average revenue per domain and how they impacted our financial results, see "Results of Operations" below.

(2) Beginning July 1, 2011, the number of net new domains has been adjusted to include only new registered domains added to our platform for which we have recognized revenue. Excluding the impact of this change, end of period domains at 43-------------------------------------------------------------------------------- December 31, 2012 would have increased 13% and average revenue per domain during the year ended December 31, 2012 would have decreased 4%, each compared to the corresponding prior-year period.

Opportunities, Challenges and Risks To date, we have derived the majority of our revenue through the sale of advertising in connection with our Content & Media service offering and through domain name registration subscriptions in our Registrar service offering. Our advertising revenue is primarily generated by advertising networks, which include both performance-based Internet advertising, such as cost-per-click where an advertiser pays only when a user clicks on its advertisement, and display Internet advertising, where an advertiser pays when the advertising is displayed. For the year ended December 31, 2012, the majority of our advertising revenue was generated by our relationship with Google. We deliver online advertisements provided by Google on our owned and operated websites as well as on certain of our customer websites where we share a portion of the advertising revenue. Additionally, we recognized significant revenue from our YouTube multi-channel premium video initiative during 2012. We do not expect to generate significant revenue under this agreement in 2013. For the years ended December 31, 2011 and 2012, approximately 33% and 38%, respectively, of our total consolidated revenue was derived from our advertising and content arrangements with Google. Google maintains the direct relationships with the advertisers and provides us with cost-per-click and display advertising services.

Growth in Content & Media revenue is principally dependent upon growth in page views and RPMs. Our recent growth in page views has been primarily due to an increase in the number of visitors to our library of content published in 2011 and earlier, the increase in the amount of our content distributed to our network of content partners, and traffic growth from mobile devices. We believe that there are opportunities to grow our page views by creating and publishing more content in a greater variety of formats on our owned and operated sites as well as expanding our network of customer websites. Our RPMs are subject to changes in the online advertising marketplace, where we expect ad unit price volatility, which could include lower rates received for certain ad units.

Currently, our Content & Media revenue is primarily advertising-based; however, we believe there is an opportunity to diversify our revenue by expanding our paid content services, including offering paid subscriptions to access certain of our media content.

Google, the largest provider of search engine referrals to the majority of the Company's websites, regularly deploys changes to its search engine algorithms, some of which have led the Company to experience fluctuations in the total number of Google search referrals to its owned and operated and network of customer websites. Other search engines may deploy similar changes. In 2011, the overall impact of these changes on the Company's owned and operated websites was negative primarily due to a decline in traffic to eHow.com, the Company's largest website. In 2012, Google continued to make changes to its search engine algorithms; however, we do not believe that these changes in the aggregate had an overall negative impact on our traffic. In response to the changes in search engine algorithms in 2011, the Company performed an evaluation of its existing content library to identify potential improvements in its content creation and distribution platform. As a result of this evaluation, the Company elected to remove certain content assets from service, resulting in approximately $5.9 million and $2.1 million of accelerated amortization expense in the years ended December 31, 2011 and 2012, respectively.

We intend to evolve and continuously improve our content creation and distribution platform. During 2011 and 2012, we made certain improvements to this platform including establishment of more stringent criteria for the admission of content creators, an increase in our investment in video, long-form content and images, publication of content directed at international markets and in languages other than English, addition of content production algorithms targeted toward ensuring that each additional unit of content published is unique in relation to existing content units, as well as an expansion of the distribution of our content to our network of customer websites. As we made these improvements to our content creation and distribution platform, we reduced the level of our overall investment in media content in 2012 when compared to 2011. Based on our assessment of the results of these improvements, we increased our investment in media content over the course of 2012. We expect this trend to continue and anticipate increased media content expenditures in 2013 compared to 2012, including additional investment in short-form articles on our owned and operated sites including eHow.com, growth in content published on our network of customer websites and creation of new content formats, including paid content, designed to further diversify our content offering.

There can be no assurance that these or any future changes that may be implemented by the Company, by search engines to their algorithms and search methodologies, or by consumers in their web usage habits will not adversely impact the carrying value, estimated useful life or intended use of our long-lived assets. The Company will continue to monitor these changes as well as any future changes and emerging trends in search engine algorithms and methodologies, including the resulting impact that these changes may have on future operating results, the economic performance of the Company's long-lived assets and in 44 -------------------------------------------------------------------------------- its assessment as to whether significant changes in circumstances might provide an indication of potential impairment of the carrying value of its long-lived assets, including its media content and goodwill arising from acquisitions.

The growth in our Registrar revenue is dependent upon our ability to attract and retain customers to our Registrar platform through competitive pricing on domain registrations and value added services. Beginning in the first quarter of 2010 and extending through the third quarter of 2011, we added several customers with large volumes of domains to our Registrar platform. This resulted in fluctuations in our average revenue per domain over these periods, from which we only recognized revenue on a portion of these domain names while deferring revenue recognition on the remainder. Beginning July 1, 2011, we adjusted the number of net new domains to include only new registered domains added to our platform for which we have recognized revenue. Excluding the impact of this change, average revenue per domain during the year ended December 31, 2012 would have decreased 4% compared to the corresponding prior-year period, primarily due to the acquisition of Name.com on December 31, 2012 for which we did not recognize any revenue in 2012. In the near term, we anticipate our average revenue per domain to continue to fluctuate as a result of an increasing mix of large volume customers and the recent acquisition of Name.com. Due in part to the higher mix of large, higher volume customers in 2012 as compared to 2011, we also expect that the associated service costs as a percentage of revenue will increase when compared to our historical results.

The Internet Corporation for Assigned Names and Numbers, or ICANN, has approved a framework for the significant expansion of the number of gTLDs, which is expected to result in the delegation of new gTLDs commencing in 2013. We believe that such expansion, once completed, could result in an increase in the number of domains registered on our platform commencing in the second half of 2013. In addition, we believe that the New gTLD Program could also provide us with new revenue opportunities commencing in 2013, which include operating the back-end infrastructure for new gTLD registries and/or owning one or more gTLDs in our own right.

During the year ended December 31, 2012, the Company paid $18.2 million for certain gTLD applications under the New gTLD Program. Payments for gTLD applications represent amounts paid directly to ICANN and third parties in the pursuit of the Company's ownership of certain gTLD operator rights. While there can be no assurance that the Company will be awarded any gTLDs, the Company capitalizes payments made for gTLD applications that are determined to embody probable economic benefit, which are included in other long-term assets at December 31, 2012. During 2013 as part of the New gTLD Program, the Company may receive partial cash refunds for certain gTLD applications, and to the extent the Company elects to sell or dispose of certain gTLD applications throughout the process, it may also incur gains or losses on amounts invested. Gains on the sale of the Company's interest in gTLDs will be recognized when realized, while losses will be recognized when deemed probable. Upon the delegation of operator rights for each gTLD by ICANN, which the Company expects to commence in 2013, gTLD application fees will be reclassified as finite lived intangible assets and amortized on a straight-line basis over their estimated useful life. Other costs incurred by the Company as part of its gTLD initiative and not directly attributable to the acquisition of gTLD operator rights are expensed as incurred.

We expect to incur between $5 million and $10 million of formation expenses related to the New gTLD Program in 2013, and the total amount of our investment at the completion of the New gTLD Program could be substantially higher or lower than the amounts invested to date. Revenue is not expected to commence until the third quarter of 2013 at the earliest.

Our service costs, the largest component of our operating expenses, can vary from period to period, particularly as a percentage of revenue, based upon the mix of the underlying Content & Media and Registrar services revenues we generate. In the near term, we expect that the period-over-period growth in our Content & Media revenue will exceed the growth in our Registrar revenue, which would typically provide for higher operating margins. However, we expect that service costs will increase in 2013 compared to 2012 due to the growth of higher volume, lower margin Registrar customers offset by a substantial reduction of costs associated with our premium multi-channel initiative with YouTube. We believe that these factors, together with costs associated with our preparation for new gTLDs becoming available for registration later in 2013, will constrain our operating margin growth in the short-term as we increase our investment in new business initiatives to support future growth.

Our content studio identifies and creates online text articles and videos through a community of freelance creative professionals and is core to our business strategy and long-term growth initiatives. Historically, we have made substantial investments in our platform to support our community of freelance creative professionals and the growth of our content production and distribution and expect to continue to make such investments. As we develop new content formats, we may not be able to attract and retain qualified creative professionals to produce such new content at scale, which may adversely impact our ability to execute against emerging business opportunities or retain existing content creators.

For the year ended December 31, 2012, more than 90% of our revenue has been derived from websites and customers located in the United States. While our content is primarily targeted towards English-speaking users in the United States today, 45 -------------------------------------------------------------------------------- we believe that there is an opportunity in the longer term for us to create content targeted to users outside of the United States and thereby increase our revenue generated from countries outside of the United States. We plan to further expand our operations internationally to address this opportunity by launching new websites and expanding our existing web properties such as eHow en Español and eHow Brasil. As we expand our business internationally, we may incur additional expenses associated with this growth initiative.

Basis of PresentationRevenue Our revenue is derived from our Content & Media and Registrar service offerings.

Content & Media Revenue We currently generate substantially all of our Content & Media revenue through the sale of advertising, and to a lesser extent through subscriptions to our social media applications and select content and service offerings. Articles and videos, each of which we refer to as a content unit, generate revenue both directly and indirectly. Direct revenue is directly attributable to a content unit, such as advertisements, including sponsored advertising links, display advertisements and in-text advertisements, on the same webpage on which the content is displayed. Beginning in 2013, we also expect to generate direct revenue from paid content subscription services. Indirect revenue is derived primarily by our content library, but is not directly attributable to a specific content unit. Indirect revenue includes advertising revenue generated from our owned and operated websites' home pages (e.g., home page of eHow.com), topic category webpages (e.g., home and garden category page), user generated article pages that feature content that was not acquired through our proprietary content acquisition process, and to a lesser extent, certain subscription-based revenue.

Our revenue generating advertising arrangements, for both our owned and operated websites and our network of customer websites, include cost-per-click performance-based advertising; display advertisements where revenue is dependent upon the number of page views; and lead generating advertisements where revenue is dependent upon users registering for, or purchasing or demonstrating interest in, advertisers' products and services. We generate revenue from advertisements displayed alongside our content offered to consumers across a broad range of topics and categories on our owned and operated websites and on certain customer websites. Our advertising revenue also includes revenue derived from cost-per-click advertising links we place on undeveloped websites owned by us, which we acquire and sell on a regular basis, and certain of our customers. To a lesser extent, we also generate revenue from our subscription-based offerings, which include our social media applications deployed on our network of customer websites and subscriptions to premium content or services offered on certain of our owned and operated websites.

Where we enter into revenue sharing arrangements with our customers, such as those relating to IndieClick and our undeveloped customer websites, and when we are considered the primary obligor, we report the underlying revenue on a gross basis in our consolidated statements of operations, and record these revenue-sharing payments to our customers as traffic acquisition costs, or TAC, which are included in service costs. In circumstances where we distribute our content on third-party websites and the customer acts as the primary obligor we recognize revenue on a net basis.

Registrar Revenue Our Registrar revenue is principally comprised of registration fees charged to resellers and consumers in connection with new, renewed and transferred domain name registrations. In addition, our Registrar also generates revenue from the sale of other value-added services that are designed to help our customers easily build, enhance and protect their domains, including security services, e-mail accounts and web-hosting. Finally, we generate revenue from fees related to auction services we provide to facilitate the selling of third-party owned domains. Our Registrar revenue varies based upon the number of domains registered, the rates we charge our customers and our ability to sell value-added services. We market our Registrar wholesale services under our eNom brand, and our retail registration services under the eNomCentral and Name.com brands, among others.

We expect to commence recognizing revenue from our gTLD initiative in the second half of 2013. The amount, as well as the timing of revenue, is uncertain and is dependent upon whether our applications for gTLDs are approved by ICANN, the outcome of negotiations or auctions to acquire the operating rights for gTLDs applications contested with other participants, and the continued progress of the overall ICANN new gTLD initiative.

Operating Expenses 46 -------------------------------------------------------------------------------- Operating expenses consist of service costs, sales and marketing, product development, general and administrative, and amortization of intangible assets.

Included in our operating expenses are stock-based compensation and depreciation expenses associated with our capital expenditures.

Service costs primarily consist of: fees paid to registries and ICANN associated with domain registrations; advertising revenue recognized by us and shared with others as a result of our revenue-sharing arrangements, such as TAC and content creator revenue-sharing arrangements; Internet connection and co-location charges and other platform operating expenses including depreciation of the systems and hardware used to build and operate our Content & Media platform and Registrar service; personnel costs related to in-house editorial, customer service and information technology; and certain content production costs. Our service costs are dependent on a number of factors, including the number of page views generated across our platform and the volume of domain registrations and value-added services supported by our Registrar service. In the near term, we expect higher overall registration costs as a percentage of revenue due to the recent growth in higher volume, lower margin Registrar customers and the Name.com acquisition as well as increased costs associated with our investment in new business initiatives in 2013, including our preparation for new gTLDs. We also anticipate increased traffic acquisition costs due to growth in network revenue and that content production costs will comprise a lower proportion of total service costs in 2013 compared to 2012, due to the substantial reduction in costs (and revenue) associated with our premium multi-channel video initiative with YouTube.

Sales and Marketing Sales and marketing expenses consist primarily of sales and marketing personnel costs, sales support, public relations, advertising, marketing and general promotional expenditures. Fluctuations in our sales and marketing expenses are generally the result of our efforts to support the growth in our Content & Media service, including expenses required to support our direct advertising and content channel sales teams. We currently anticipate that our sales and marketing expenses will continue to increase in the near term as a percent of revenue as we continue to build our sales and marketing organizations and invest in marketing activities to support the growth of our business including our new gTLD initiative.

Product Development Product development expenses consist primarily of expenses incurred in our software engineering, product development and web design activities and related personnel costs. Fluctuations in our product development expenses are generally the result of hiring personnel to support and develop our platform, including the costs to further develop our content algorithms, our owned and operated websites and future product and service offerings of our Registrar. We currently anticipate that our product development expenses will increase as we continue to hire more product development personnel and further develop our products and offerings to support the growth of our business, including our gTLD initiative and acquisition of Name.com, but remain relatively flat as a percentage of revenue compared to 2012.

General and Administrative General and administrative expenses consist primarily of personnel costs from our executive, legal, finance, human resources and information technology organizations and facilities related expenditures, as well as third party professional fees, insurance and bad debt expenses. Professional fees are largely comprised of outside legal, audit and information technology consulting.

During the year ended December 31, 2011 and 2012, our allowance for doubtful accounts and bad debt expense were not significant and we expect that this trend will continue in the near term. However, as we grow our revenue from direct advertising sales, which tend to have longer collection cycles, our allowance for doubtful accounts may increase, which may lead to increased bad debt expense. As we continue to expand our business, we anticipate general and administrative expenses will increase in the near term, primarily due to higher rent expense related to our expansion into new corporate headquarters in Santa Monica in 2013 and professional fees related to the potential separation of our business into two public companies.

Amortization of Intangibles We capitalize certain costs allocated to the purchase price of certain identifiable intangible assets acquired in connection with business combinations, to acquire content that our models predict to embody probable economic benefit, and to acquire undeveloped websites, including initial registration costs. We amortize these costs on a straight-line basis over the related expected useful lives of these assets, which have a weighted average useful life of approximately 5.3 years on a combined basis as of December 31, 2012. We estimate our capitalized content to have a weighted average useful life of 5.1 years as of December 31, 2012. The Company determines the appropriate useful life of intangible assets by performing an analysis of expected cash flows based on its historical experience of intangible assets of similar quality and value. We expect intangible amortization expense to be relatively flat in the near term as we reduced our investment in content intangible assets in 2012 as 47 --------------------------------------------------------------------------------compared to prior years and as a result of our election to remove certain articles from service in 2012, offset by additional amortization of other intangible assets, such as the amortization expense related to the Name.com acquisition in December 2012. Amortization as a percentage of revenue will depend upon a variety of factors, such as the amounts and mix of our investments in content and identifiable intangible assets acquired in business combinations.

Stock-based Compensation Included in our operating expenses are expenses associated with stock-based compensation, which are allocated and included in service costs, sales and marketing, product development and general and administrative expenses.

Stock-based compensation expense is largely comprised of costs associated with stock options and restricted stock units granted to employees, restricted stock issued to employees and expenses relating to our Employee Stock Purchase Plan.

We record the fair value of these equity-based awards and expense at their cost ratably over related vesting periods. In addition, stock-based compensation expense includes the cost of warrants to purchase common and preferred stock issued to certain non-employees.

As of December 31, 2012, we had approximately $56.0 million of unrecognized employee related stock-based compensation, net of estimated forfeitures, that we expect to recognize over a weighted average period of approximately 2.5 years.

Stock-based compensation expense in 2013 is expected to be relatively consistent with 2012 based on the existing unrecognized stock-based compensation expense, but may fluctuate depending on the magnitude of additional stock-based awards that we will make in order to continue to attract and retain employees and in connection with potential business acquisitions.

Interest Expense Interest expense principally consists of interest on outstanding debt and amortization of debt issuance costs associated with our revolving credit facility. As of December 31, 2012 no principal balance was outstanding under the revolving credit facility.

Interest Income Interest income consists of interest earned on cash balances and short-term investments. We typically invest our available cash balances in money market funds and short-term United States Treasury obligations.

Other Income (Expense), Net Other income (expense), net consists primarily of transaction gains and losses on foreign currency-denominated assets and liabilities and changes in the value of certain long term investments and, prior to our initial public offering, changes in the fair value of our preferred stock warrant liability. We expect our transaction gains and losses will vary depending upon potential gains or losses on gTLD application negotiations as well as movements in underlying currency exchange rates which could become more significant as we continue to expand internationally. Our preferred stock warrants were net exercised for common stock upon our initial public offering in January 2011 and thus we no longer record changes in the value of the warrants subsequent to that date.

Provision for Income Taxes Since our inception, we have been subject to income taxes principally in the United States, and certain other countries where we have legal presence, including the United Kingdom, the Netherlands, Canada, and Sweden. More recently we became subject to income taxes in Ireland and Argentina. We anticipate that as we expand our operations outside the United States, we will become subject to taxation based on the foreign statutory rates and our effective tax rate could fluctuate accordingly.

Income taxes are computed using the asset and liability method, under which deferred tax assets and liabilities are determined based on the difference between the financial statement and tax bases of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to affect taxable income. Valuation allowances are established when necessary to reduce deferred tax assets to the amount expected to be realized. Based on the available information we have taken a full valuation allowance against all of our United States deferred tax assets. However, considering the Company's current year results and forecasted income, there is a possibility that the Company may release its valuation allowance against its deferred tax assets in the next 12 months.

As of December 31, 2012, we had approximately $66 million of federal and $13 million of state operating loss carry-forwards available to offset future taxable income which expire in varying amounts beginning in 2020 for federal and 2013 for 48 -------------------------------------------------------------------------------- state purposes if unused. Federal and state laws impose substantial restrictions on the utilization of net operating loss and tax credit carry-forwards in the event of an "ownership change," as defined in Section 382 of the Internal Revenue Code of 1986, as amended, or the Internal Revenue Code. Currently, we do not expect the utilization of our net operating loss and tax credit carry-forwards in the near term to be materially affected as no significant limitations are expected to be placed on these carry-forwards as a result of our previous ownership changes. If an ownership change is deemed to have occurred as a result of our initial public offering, potential near term utilization of these assets could be reduced.

Critical Accounting Policies and Estimates Our consolidated financial statements are prepared in accordance with generally accepted accounting principles in the United States. The preparation of these consolidated financial statements requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues, expenses and related disclosures. We evaluate our estimates and assumptions on an ongoing basis. Our estimates are based on historical experience and various other assumptions that we believe to be reasonable under the circumstances. Our actual results could differ from these estimates.

We believe that the assumptions and estimates associated with our revenue recognition, accounts receivable and allowance for doubtful accounts, capitalization and useful lives associated with our intangible assets, including our internal software and website development and content costs, income taxes, stock-based compensation and the recoverability of our goodwill and long-lived assets including our media content portfolio and gTLD applications, have the greatest potential impact on our consolidated financial statements. Therefore, we consider these to be our critical accounting policies and estimates.

Revenue Recognition We recognize revenue when four basic criteria are met: persuasive evidence of a sales arrangement exists; performance of services has occurred; the sales price is fixed or determinable; and collectability is reasonably assured. We consider persuasive evidence of a sales arrangement to be the receipt of a signed contract. Collectability is assessed based on a number of factors, including transaction history and the credit worthiness of a customer. If it is determined that collection is not reasonably assured, revenue is not recognized until collection becomes reasonably assured, which is generally upon receipt of cash.

We record cash received in advance of revenue recognition as deferred revenue.

Content & Media Advertising Services In determining whether an arrangement for our advertising services exists, we ensure that a binding arrangement is in place, such as a standard insertion order or a fully executed customer-specific agreement. Obligations pursuant to our advertising revenue arrangements typically include a minimum number of impressions or the satisfaction of the other performance criteria. Revenue from performance-based arrangements, including cost-per-click and referral revenues, is recognized as the related performance criteria are met. We assess whether performance criteria have been met and whether our fees are fixed or determinable based on a reconciliation of the performance criteria and an analysis of the payment terms associated with a transaction. The reconciliation of the performance criteria generally includes a comparison of third-party performance data, such as periodic online reports provided by certain of our customer websites, to the contractual performance obligation and to internal or customer performance data in circumstances where such data is available.

Historically, any difference between the amounts recognized based on preliminary information and cash collected has not been material to our results of operations.

Where we enter into revenue sharing arrangements with our customers, such as for the online version of the San Francisco Chronicle or with respect to undeveloped customer websites, and when we are considered the primary obligor, we report the underlying revenues on a gross basis in our consolidated statements of operations. In circumstances where the customer acts as the primary obligor, such as YouTube, we recognize the underlying revenue on a net basis in our statement of operations.

Content Revenue Content revenue is generated through the sale or license of media content.

Revenue from the sale or perpetual license of content is recognized when the content has been delivered and the contractual performance obligations have been fulfilled. Revenue from the license of content is recognized over the period of the license as content is delivered or when other related performance criteria are fulfilled.

Subscription and Social Media Services Subscription services revenue is generated through the sale of membership fees paid to access content available on certain owned and operated websites, such as Trails.com. Historically, the majority of the memberships ranged from six to twelve month terms, and generally renew automatically at the end of the membership term, if not previously canceled.

Membership revenue is recognized on a straight-line basis over the membership term.

We configure, host and maintain almost all of our platform's social media services for commercial customers. We earn revenues from our social media services through initial set-up fees, recurring management support fees, overage fees in excess of standard usage terms and outside consulting fees. Due to the fact that our social media services customers have no contractual right to take possession of our software, we account for our social media services as subscription service arrangements, whereby social media services revenues are recognized when persuasive evidence of an arrangement exists, delivery of the service has occurred and no significant obligations remain, the selling price is fixed or determinable and collectability is reasonably assured.

Social media service arrangements may contain multiple elements, including, but not limited to, single arrangements containing set-up fees, monthly support fees and overage billings and consulting services. To the extent that consulting services have value on a standalone basis and there is objective and reliable evidence of social media services, we allocate revenue to each element based upon each element's objective and reliable evidence of fair value. Objective and reliable evidence of fair value for all elements of a service arrangement is based upon our normal pricing and discounting practices for those services when such services are sold separately. To date, substantially all consulting services entered into concurrently with the original social media service arrangements are not treated as separate deliverables as such services are essential to the functionality of the hosted social media services and do not have value to the customer on a standalone basis. Such fees are recognized as revenue on a straight-line basis over the greater of the contractual or estimated customer life once monthly recurring services have commenced. Fees for other items are recognized as follows: • Customer set-up fees: set-up fees are generally paid prior to the commencement of monthly recurring services. We initially defer set-up fees and recognize the related revenue straight-line over the greater of the contractual or estimated customer life once monthly recurring services have commenced.

• Monthly support fees: recognized each month at contractual rates.

• Overage billings: recognized when delivered and at contractual rates in excess of standard usage terms.

We determine the estimated customer life based on analysis of historical attrition rates, average contractual term and renewal expectations. We periodically review the estimated customer life and when events or changes in circumstances, such as significant customer attrition relative to expected historical or projected future results, occur. Outside consulting services performed for customers on a standalone basis are recognized ratably as services are performed at contractual rates.

Registrar Domain Name Registration Fees Registration fees charged to third parties in connection with new, renewed and transferred domain name registrations are recognized on a straight line basis over the registration term, which ranges from one to ten years. Payments received in advance of the domain name registration term are included in deferred revenue in our consolidated balance sheets. The registration term and related revenue recognition commences once we confirm that the requested domain name has been recorded in the appropriate registry under accepted contractual performance standards. Associated direct and incremental costs, which principally consist of registry and ICANN fees, are also deferred and expensed as service costs on a straight line basis over the registration term.

Our wholly owned subsidiary, eNom, is an ICANN accredited registrar. Thus, we are the primary obligor with our reseller and retail registrant customers and are responsible for the fulfillment of our registrar services. As a result, we report revenue derived from the fees we receive from our resellers and retail registrant customers for registrations on a gross basis in our consolidated statements of operations. A minority of our resellers have contracted with us to provide billing and credit card processing services to the resellers' retail customer base in addition to registration services. Under these circumstances, the cash collected from these resellers' retail customer base exceeds the fixed amount per transaction that we charge for domain name registration services.

Accordingly, these amounts, which are collected for the benefit of the reseller, are not recognized as revenue and are recorded as a liability until remitted to the reseller on a periodic basis. Revenue from these resellers is reported on a net basis because the reseller determines the price to charge retail customers and maintains the primary customer relationship.

Value-added Services 49 -------------------------------------------------------------------------------- Revenue from online Registrar value-added services, which include, but are not limited to, security certificates, domain name identification protection, charges associated with alternative payment methodologies, web hosting services and email services is recognized on a straight line basis over the period in which services are provided. Payments received in advance of services being provided are included in deferred revenue.

Auction Service Revenue Domain name auction service revenue represents fees received from facilitating the sale of third-party owned domains through an online bidding process primarily through NameJet, a domain name aftermarket auction company. While certain names sold through the auction process are registered on our Registrar platform upon sale, we have determined that auction revenue and related registration revenue represent separate units of accounting, given that the domain name has value to the customers on a standalone basis and there is objective and reliable evidence of the fair value of the registration service.

We recognize the related registration fees on a straight-line basis over the registration term. We recognize the bidding portion of auction revenues upon sale, net of payments to third parties since we are acting as an agent only.

Accounts Receivable and Allowance for Doubtful Accounts Accounts receivable primarily consist of amounts due from: • third parties who provide advertising services to our owned and operated websites and certain customer websites in exchange for a share of the underlying advertising revenue. Accounts receivable from these advertising providers are recorded as the amount of the revenue share as reported to us by them and are generally due within 30 to 45 days from the month-end in which the invoice is generated. Certain accounts receivable from these providers are billed quarterly and are due within 45 days from the quarter-end in which the invoice is generated, and are non-interest bearing; • social media services customers and include: account set-up fees, which are generally billed and collected once set-up services are completed; monthly recurring services, which are billed in advance of services on a quarterly or monthly basis; account overages, which are billed when incurred and contractually due; and consulting services, which are generally billed in the same manner as set-up fees. Accounts receivable from social media customers are recorded at the invoiced amount, are generally due within 30 days and are non-interest bearing; • direct advertisers who engage us to deliver branded advertising views.

Accounts receivable from our direct advertisers are recorded at negotiated advertising rates (customarily based on advertising impressions) and as the related advertising is delivered over our owned and operated websites.

Direct advertising accounts receivables are due within 30 to 60 days from the date the advertising services are delivered and billed; • customers who syndicate the Company's content over their websites in exchange for a share of related advertising revenue. Accounts receivable from our customers are recorded at the revenue share as reported by our customers and are due within 30 to 45 days; and • certain domain reseller customers of our Registrar service offering.

We maintain an allowance for doubtful accounts to reserve for potentially uncollectible receivables from our customers based on our best estimate of the amount of probable losses from existing accounts receivable. We determine the allowance based on analysis of historical bad debts, advertiser concentrations, advertiser credit-worthiness and current economic trends. In addition, past due balances over 90 days and specific other balances are reviewed individually for collectability on at least a quarterly basis.

Goodwill Goodwill represents the excess of the cost of an acquired entity over the fair value of the acquired net assets. We test goodwill for impairment annually during the fourth quarter of our fiscal year or when events or circumstances change that would indicate that goodwill might be impaired. Events or circumstances that could trigger an impairment review include, but are not limited to, a significant adverse change in legal factors or in the business climate, an adverse action or assessment by a regulator, unanticipated competition, a loss of key personnel, significant changes in the manner of our use of the acquired assets or the strategy for our overall business, significant negative industry or economic trends or significant underperformance relative to expected historical or projected future results of operations.

Goodwill is tested for impairment at the reporting unit level, which is one level below or the same as an operating segment. As of December 31, 2012, we determined that we have three reporting units. For 2012, in accordance with amended FASB guidance for goodwill impairment testing, the Company performed a qualitative assessment for its reporting units which management estimates each have fair values that significantly exceed their respective carrying values. For each reporting unit, 50 -------------------------------------------------------------------------------- the Company weighed the relative impact of factors that are specific to the reporting unit as well as industry and macroeconomic factors. The reporting unit specific factors that were considered included financial performance and changes to the reporting units' carrying amounts since the most recent impairment tests.

For each reporting unit, the Company considered assumptions about sales, operating margins, and growth rates which are based on our forecasts, business plans, economic projections, anticipated future cash flows and marketplace data.

The Company also determined that the impact of macroeconomic factors on the discount rates and growth rates used for the most recent impairment tests would not significantly affect the fair value of the reporting units. Based on this qualitative assessment and considering the aggregation of these factors, the Company concluded that for each of its three reporting units, it is more likely than not that the fair value of each reporting unit exceeds its carrying amount and that it was therefore unnecessary to perform the two-step impairment test.

Capitalization and Useful Lives Associated with our Intangible Assets, including Content and Internal Software and Website Development Costs We publish long-lived media content generated by our content studio which we commission and acquire from third-party freelance creative professionals. Direct costs incurred for each individual content unit that we determine embodies a probable future economic benefit are capitalized. The vast majority of direct content costs represent amounts paid to freelance creative professionals to acquire content units and, to a lesser extent, specifically identifiable internal direct labor costs incurred to enhance the value of acquired content units prior to their publication. Internal costs not directly attributable to the enhancement of content units acquired prior to publication are expensed as incurred. All costs incurred to deploy and publish content are expensed as incurred, including the costs incurred for the ongoing maintenance of websites on which our content resides. We generally acquire content when our internal systems and processes, including an analysis of millions of historical Internet search queries, advertising marketing terms, or keywords, and other data provide reasonable assurance that, given predicted consumer and advertiser demand relative to our predetermined cost to acquire the content, the content unit will generate revenues over its useful life that exceed the cost of acquisition. In determining whether content embodies probable future economic benefit required for asset capitalization, we make judgments and estimates including the forecasted number of page views and the advertising rates that the content will generate. These estimates and judgments take into consideration various inherent uncertainties including, but not limited to, total expected page views over the articles useful life, our expected ability to renew at favorable terms or replace certain material agreements with Google that currently provide a significant portion of our revenues; the expected ability of our direct advertising sales force to sell branded advertisements; the fact that our content creation and distribution model is new and evolving and may be impacted by competition and technological advancements; our ability to expand existing and enter into new distribution channels and applications for our content; and whether we will be able to continue to create content of the same quality or generate similar economic returns from content in the future. Management has reviewed, and intends to regularly review the operating performance of content in determining probable future economic benefits of our content.

We also capitalize initial registration and acquisition costs of our undeveloped websites and our internally developed software and website development costs during their development phase.

In addition we have also capitalized certain identifiable intangible assets acquired in connection with business combinations and we use valuation techniques to value these intangibles assets, with the primary technique being a discounted cash flow analysis. A discounted cash flow analysis requires us to make various judgmental assumptions and estimates including projected revenues, operating costs, growth rates, useful lives and discount rates.

Our finite lived intangible assets are amortized over their estimated useful lives using the straight-line method, which approximates the estimated pattern in which the underlying economic benefits are consumed. Capitalized website registration costs for undeveloped websites are amortized on a straight-line basis over their estimated useful lives of one to seven years. Internally developed software and website development costs are depreciated on a straight-line basis over their estimated three year useful life. We amortize our intangible assets acquired through business combinations on a straight-line basis over the period in which the underlying economic benefits are expected to be consumed.

Capitalized content is amortized on a straight-line basis over five years, representing our estimate of the pattern that the underlying economic benefits are expected to be realized and based on our estimates of the projected cash flows from advertising revenues expected to be generated by the deployment of our content. These estimates are based on our current plans and projections for our content, our comparison of the economic returns generated by content of comparable quality and an analysis of historical cash flows generated by that content to date which, particularly for more recent content cohorts, is somewhat limited. To date, certain content that we acquired in business combinations has generated cash flows from advertisements beyond a five year useful life. The acquisition of content, at scale, however, is a new and rapidly evolving model, and therefore we closely monitor its performance and, periodically, assess its estimated useful life.

Advertising revenue generated from the deployment of our media content makes up a significant element of our business such that amounts we record in our financial statements related to our content are material. Significant judgment is required in 51 -------------------------------------------------------------------------------- estimating the useful life of our content. Changes from the five year useful life we currently use to amortize our capitalized content would have a significant impact on our financial statements. For example, if underlying assumptions were to change such that our estimate of the weighted average useful life of our media content was higher by one year from January 1, 2012, our net income would increase by approximately $5 million for the year ended December 31, 2012, and our net income would decrease by approximately $4 million should the weighted average useful life be reduced by one year. We periodically assess the useful life of our content, and when adjustments in our estimate of the useful life of content are required, any changes from prior estimates are accounted for prospectively.

Recoverability of Long-lived Assets We evaluate the recoverability of our intangible assets, and other long-lived assets with finite useful lives for impairment when events or changes in circumstances indicate that the carrying amount of an asset group may not be recoverable. These trigger events or changes in circumstances include, but are not limited to a significant decrease in the market price of a long-lived asset, a significant adverse change in the extent or manner in which a long-lived asset is being used, significant adverse changes in legal factors, including changes that could result from our inability to renew or replace material agreements with certain of our partners such as Google on favorable terms, significant adverse changes in the business climate including changes which may result from adverse shifts in technology in our industry and the impact of competition, a significant adverse deterioration in the amount of revenue or cash flows we expect to generate from an asset group, an accumulation of costs significantly in excess of the amount originally expected for the acquisition or development of a long-lived asset, current or future operating or cash flow losses that demonstrates continuing losses associated with the use of our long-lived asset, or a current expectation that, more likely than not, a long-lived asset will be sold or otherwise disposed of significantly before the end of its previously estimated useful life. We perform impairment testing at the asset group level that represents the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets and liabilities. In making this determination, we consider the specific operating characteristics of the relevant long-lived assets, including (i) the nature of the direct and any indirect revenues generated by the assets; (ii) the interdependency of the revenues generated by the assets; and (iii) the nature and extent of any shared costs necessary to operate the assets in their intended use. An impairment test would be performed when the estimated undiscounted future cash flows expected to result from the use of the asset group is less than its carrying amount.

Impairment is measured by assessing the usefulness of an asset by comparing its carrying value to its fair value. If an asset is considered impaired, the impairment loss is measured as the amount by which the carrying value of the asset group exceeds its estimated fair value. Fair value is determined based upon estimated discounted future cash flows. The key estimates applied when preparing cash flow projections relate to revenues, operating margins, economic life of assets, overheads, taxation and discount rates. To date, we have not recognized any such impairment loss associated with our long-lived assets.

Income Taxes We account for our income taxes using the liability and asset method, which requires the recognition of deferred tax assets and liabilities for the expected future tax consequences of events that have been recognized in our financial statements or in our tax returns. In estimating future tax consequences, generally all expected future events other than enactments or changes in the tax law or rates are considered. Deferred income taxes are recognized for differences between financial reporting and tax bases of assets and liabilities at the enacted statutory tax rates in effect for the years in which the temporary differences are expected to reverse. The effect on deferred taxes of a change in tax rates is recognized in income in the period that includes the enactment date. We evaluate the realizability of our deferred tax assets and valuation allowances are provided when necessary to reduce deferred tax assets to the amounts expected to be realized.

We operate in various tax jurisdictions and are subject to audit by various tax authorities. We provide tax contingencies whenever it is deemed probable that a tax asset has been impaired or a tax liability has been incurred for events such as tax claims or changes in tax laws. Tax contingencies are based upon their technical merits, and relevant tax law and the specific facts and circumstances as of each reporting period. Changes in facts and circumstances could result in material changes to the amounts recorded for such tax contingencies.

We recognize a tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the consolidated financial statements from such positions are then measured based on the largest benefit that has a greater than 50% likelihood of being realized upon settlement. We recognize interest and penalties accrued related to unrecognized tax benefits in our income tax (benefit) provision in the accompanying statements of operations.

We calculate our current and deferred tax provision based on estimates and assumptions that could differ from the actual results reflected in income tax returns filed in subsequent years. Adjustments based on filed returns are recorded when identified. The amount of income taxes we pay is subject to ongoing audits by federal, state and foreign tax authorities. Our estimate of the potential outcome of any uncertain tax issue is subject to management's assessment of relevant risks, facts, and 52 -------------------------------------------------------------------------------- circumstances existing at that time. To the extent that our assessment of such tax positions changes, the change in estimate is recorded in the period in which the determination is made.

Stock-based Compensation We measure and recognize compensation expense for all share-based payment awards made to employees and directors based on the grant date fair values of the awards. For stock option awards to employees with service and/or performance based vesting conditions, the fair value is estimated using the Black-Scholes option pricing model. The value of an award that is ultimately expected to vest is recognized as expense over the requisite service periods in our consolidated statements of operations. We elected to treat share-based payment awards, other than performance awards, with graded vesting schedules and time-based service conditions as a single award and recognize stock-based compensation expense on a straight-line basis (net of estimated forfeitures) over the requisite service period. Stock-based compensation expenses are classified in the statement of operations based on the department to which the related employee reports. Our stock-based awards are comprised principally of stock options, restricted stock units, restricted stock awards and restricted stock purchase rights.

Some employee award grants contain certain performance and/or market conditions.

We recognize compensation cost for awards with performance conditions based upon the probability of the performance condition being met, net of an estimate of pre-vesting forfeitures. Awards granted with performance and/or market conditions are amortized using the graded vesting method. The effect of a market condition is reflected in the award's fair value on the grant date. We use a Monte Carlo simulation model or a binomial lattice model to determine the grant date fair value of awards with market conditions. All compensation expense for an award that has a market condition is recognized as the requisite service period is fulfilled, even if the market condition is never satisfied.

We account for stock options issued to non-employees in accordance with the guidance for equity-based payments to non-employees. Stock option awards to non-employees are accounted for at fair value using the Black-Scholes option pricing model. Our management believes that the fair value of stock options is more reliably measured than the fair value of the services received. The fair value of the unvested portion of the options granted to non-employees is re-measured each period. The resulting increase in value, if any, is recognized as expense during the period the related services are rendered.

The Black-Scholes option pricing model requires management to make assumptions and to apply judgment in determining the fair value of our awards. The most significant assumptions and judgments include estimating the fair value of our underlying stock, the expected volatility and the expected term of the award. In addition, the recognition of stock-based compensation expense is impacted by estimated forfeiture rates.

Because our common stock was not publicly traded since our inception through January 31, 2011, we estimated the expected volatility of our awards from the historical volatility of selected public companies within the Internet and media industry with comparable characteristics to us, including similarity in size, lines of business, market capitalization, revenue and financial leverage. From our inception through December 31, 2008, the weighted average expected life of options was calculated using the simplified method as prescribed under guidance by the SEC. This decision was based on the lack of relevant historical data due to our limited experience and the lack of an active market for our common stock.

Effective January 1, 2009, we calculated the weighted average expected life of our options based upon our historical experience of option exercises combined with estimates of the post-vesting holding period. The risk free interest rate is based on the implied yield currently available on U.S. Treasury issues with terms approximately equal to the expected life of the option. The expected dividend rate is zero based on the fact that we currently have no history or expectation of paying cash dividends on our common stock. The forfeiture rate is established based on the historical average period of time that options were outstanding and adjusted for expected changes in future exercise patterns.

Under the Company's Employee Stock Purchase Plan (the "ESPP"), eligible officers and employees may purchase a limited amount of our common stock at a discount to the market price in accordance with the terms of the plan as described in Note 11 (Share-based Compensation Plans and Awards) to our consolidated financial statements. The Company uses the Black-Scholes option pricing model to determine the fair value of the ESPP awards granted which is recognized straight-line over the total offering period.

Some equity awards granted by the Company contain certain performance and/or market conditions. The Company recognizes compensation cost for awards with performance conditions based upon the probability of that performance condition being met, net of an estimate of pre-vesting forfeitures. Awards granted with performance and/or market conditions are amortized using the graded vesting method.

The effect of a market condition is reflected in the award's fair value on the grant date. The Company uses a Monte Carlo simulation model or binomial lattice model to determine the grant date fair value of awards with market conditions.

53 -------------------------------------------------------------------------------- Compensation cost for an award that has a market condition is recognized as the requisite service period is fulfilled, even if the market condition is never satisfied.

Stock-based awards issued to non-employees are accounted for at fair value determined using the Black-Scholes option-pricing model. Management believes that the fair value of the stock options is more reliably measured than the fair value of the services received. The fair value of each non-employee stock-based compensation award is re-measured each period until a commitment date is reached, which is generally the vesting date.

54 -------------------------------------------------------------------------------- Results of OperationsThe following tables set forth our results of operations for the periods presented. The period-to-period comparison of financial results is not necessarily indicative of future results.

Year ended December 31, 2010 2011 2012 (In thousands) Revenue $ 252,936 $ 324,866 $ 380,578 Operating expenses(1)(2): Service costs (exclusive of amortization of intangible assets) 131,332 155,830 181,018 Sales and marketing 24,424 37,394 46,501 Product development 26,538 38,146 40,708 General and administrative 37,371 59,451 63,025 Amortization of intangible assets 33,750 47,174 40,676 Total operating expenses 253,415 337,995 371,928 Income (loss) from operations (479 ) (13,129 ) 8,650 Other income (expense) Interest income 25 56 42 Interest expense (688 ) (861 ) (622 ) Other income (expense), net (286 ) (413 ) (111 ) Total other expense (949 ) (1,218 ) (691 ) Income (loss) before income taxes (1,428 ) (14,347 ) 7,959 Income tax expense (3,897 ) (4,177 ) (1,783 ) Net income (loss) (5,325 ) (18,524 ) 6,176 Cumulative preferred stock dividends (33,251 ) (2,477 ) - Net income (loss) attributable to common shareholders $ (38,576 ) $ (21,001 ) $ 6,176 (1) Depreciation expense included in the above line items: Service costs $ 14,783 $ 16,075 $ 14,452 Sales and marketing 187 423 453 Product development 1,346 1,466 1,025 General and administrative 1,950 2,994 3,728 Total depreciation expense $ 18,266 $ 20,958 $ 19,658 (2) Stock-based compensation included in the above line items: Service costs $ 868 $ 2,052 $ 2,820 Sales and marketing 2,379 4,857 6,118 Product development 1,692 5,013 6,452General and administrative 4,750 16,934 15,978 Total stock-based compensation $ 9,689 $ 28,856 $ 31,368 55-------------------------------------------------------------------------------- As a percentage of revenue: Year ended December 31, 2010 2011 2012 Revenue 100.0 % 100.0 % 100.0 % Operating expenses: - - Service costs (exclusive of amortization of intangible assets) 51.9 % 48.0 % 47.6 % Sales and marketing 9.7 % 11.5 % 12.2 % Product development 10.5 % 11.7 % 10.7 % General and administrative 14.8 % 18.3 % 16.6 % Amortization of intangible assets 13.3 % 14.5 % 10.7 % Total operating expenses 100.2 % 104.0 % 97.7 % Income (loss) from operations (0.2 )% (4.0 )% 2.3 % Other income (expense) - - Interest income - % - % - % Interest expense (0.3 )% (0.3 )% (0.2 )% Other income (expense), net (0.1 )% (0.1 )% - % Total other expense (0.4 )% (0.4 )% (0.2 )% Income (loss) before income taxes (0.6 )% (4.4 )% 2.1 % Income tax expense (1.5 )% (1.3 )% (0.5 )% Net income (loss) (2.1 )% (5.7 )% 1.6 % Revenue Revenue by service line was as follows: % Change Year Ended December 31, 2010 2011 2012 2010 to 2011 2011 to 2012 (In thousands)Content & Media: Owned and operated websites $ 110,770 $ 157,089 $ 178,511 42 % 14 % Network of customer websites 42,140 48,361 67,888 15 % 40 % Total Content & Media 152,910 205,450 246,399 34 % 20 % Registrar 100,026 119,416 134,179 19 % 12 % Total revenue $ 252,936 $ 324,866 $ 380,578 28 % 17 % Content & Media Revenue from Owned and Operated Websites 2012 compared to 2011. Content & Media revenue from our owned and operated websites increased by $21.4 million, or 14%, to $178.5 million for the year ended December 31, 2012, as compared to $157.1 million for the same period in 2011. The increase was largely due to increased page views partially offset by decreased RPMs. Page views on our owned and operated websites increased by 27%, from 10,378 million page views in the year ended December 31, 2011 to 13,192 million page views in the year ended December 31, 2012. RPMs on our owned and operated websites decreased by 11%, from $15.14 in the year ended December 31, 2011 to $13.53 in the year ended December 31, 2012. The page view increase included the impact of a website product enhancement we implemented in the second quarter of 2011 with respect to the presentation of photo-centric content on certain of the Company's owned and operated sites, which did not impact advertising impressions. Excluding the impact of such change, we estimate that during the year ended December 31, 2012, page views would have increased approximately 19% and RPMs would have decreased 4%, compared to the corresponding prior year. The remaining increase in underlying page views was due primarily to growth in traffic, including rapid growth in traffic from mobile devices, to our content published during or before 2011 on our largest owned and operated websites including eHow.com and 56 --------------------------------------------------------------------------------Cracked.com. The underlying decrease in RPMs was primarily attributable to relatively higher growth in page views driven from mobile devices which currently generate lower RPMs as compared to those generated from desktop devices.

2011 compared to 2010. Content & Media revenue from our owned and operated websites increased by $46.3 million, or 42%, to $157.1 million for the year ended December 31, 2011, as compared to $110.8 million for the same period in 2010. The increase was largely due to increased page views and RPMs. Page views on our owned and operated websites increased by 26%, from 8,234 million page views in the year ended December 31, 2010 to 10,378 million page views in the year ended December 31, 2011. RPMs on our owned and operated websites increased by 13%, from $13.45 in the year ended December 31, 2010 to $15.14 in the year ended December 31, 2011. The page view increase included the impact of a website product enhancement we implemented in the second quarter of 2011 with respect to the presentation of photo-centric content on certain of the Company's owned and operated sites, which did not impact advertising impressions.

Excluding the impact of such change, we estimate that during the year ended December 31, 2011, page views would have increased approximately 19% and RPMs would have increased 19%, compared to the corresponding prior year. The remaining increase in underlying page views was due primarily to increased publishing of our platform content on our owned and operated websites. The underlying increase in RPMs was primarily attributable to the overall increase in page views on eHow, which has higher RPMs than the weighted average of our other owned and operated websites, as well as an increase in RPMs on the monetization of our undeveloped websites. In addition, RPM growth was driven by increased display advertising revenue sold directly through our sales force during the year ended December 31, 2011 as compared to 2010. On average, our direct display advertising sales generate higher RPMs than display advertising that we deliver from our advertising networks, such as Google.

Content & Media Revenue from Network of Customer Websites 2012 compared to 2011. Content & Media revenue from our network of customer websites for the year ended December 31, 2012 increased by $19.5 million, or 40%, to $67.9 million, as compared to $48.4 million in the same period in 2011.

The increase was largely due to growth in both page views and RPMs. Page views on our network of customer websites increased by 1,553 million, or 9%, from 17,436 million page views in the year ended December 31, 2011, to 18,989 million pages viewed in the year ended December 31, 2012. The increase in page views was due primarily to the acquisition of IndieClick on August 8, 2011, which contributed approximately 7.5 billion page views during the year ended December 31, 2012 compared to approximately 3.1 billion in 2011 as well as growth in content channel arrangements where we deploy our content to third party customer websites. These increases were partially offset by a decrease in reported page views associated with our social media customers. RPMs increased 29% from $2.77 in the year ended December 31, 2011 to $3.58 in the year ended December 31, 2012. The increase in RPMs was largely due to higher revenue earned under the premium multi-channel initiative with YouTube, growth in content channel arrangements and the decline in page views from lower yielding social media customers.

2011 compared to 2010. Content & Media revenue from our network of customer websites for the year ended December 31, 2011 increased by $6.2 million, or 15%, to $48.4 million, as compared to $42.1 million in the same period in 2010. The increase was largely due to growth in page views, offset by a decline in RPMs. Page views on our network of customer websites increased by 4,281 million, or 33%, from 13,155 million page views in the year ended December 31, 2010, to 17,436 million pages viewed in the year ended December 31, 2011. The increase in page views was due primarily to the acquisition of IndieClick on August 8, 2011, which contributed 3.1 billion page views during the period, growth in publishers utilizing our social media applications and growth in content channel arrangements where we deploy our content to third party customer websites.

RPMs decreased 13% from $3.20 in the year ended December 31, 2010 to $2.77 in the year ended December 31, 2011. The decrease in RPMs was largely due to a mix shift toward lower RPM page views such as IndieClick and our social media customers, as well as slight declines in advertising yields from our advertising networks relating to our customers' undeveloped websites.

Registrar Revenue Registrar revenue for the year ended December 31, 2012 increased $14.8 million, or 12%, to $134.2 million compared to $119.4 million for the same period in 2011. The increase was largely due to an increase in domains, which were attributable in large part to an increased number of new domain registrations and domain renewal registrations in 2012 compared to 2011, as well as an overall increase in our average revenue per domain. The number of domain registrations increased 1.0 million, or 8%, to 13.7 million during the year ended December 31, 2012 as compared to 12.7 million in the same period in 2011. The increase was driven by new partnerships with large reseller partners and growth from existing resellers. Our average revenue per domain increased slightly by $0.11, or 1%, to $10.19 during the year ended December 31, 2012 from $10.08 in the same period in 2011 due in part to an increase in value added services revenue as compared to 2011.

57-------------------------------------------------------------------------------- Beginning July 1, 2011, the number of net new domains has been adjusted to include only new registered domains added to our platform for which we have recognized revenue. Excluding the impact of this change, end of period domains at December 31, 2012 would have increased 13% compared to the prior year and average revenue per domain during the year ended December 31, 2012 would have decreased 4% compared to the prior year, primarily due to the acquisition of Name.com on December 31, 2012 for which we did not recognize any revenue in 2012.

2011 compared to 2010. Registrar revenue for the year ended December 31, 2011 increased $19.4 million, or 19%, to $119.4 million compared to $100.0 million for the same period in 2010. The increase was largely due to an increase in domains, which were attributable in large part to an increased number of new domain registrations and domain renewal registrations in 2011 compared to 2010, as well as an overall increase in our average revenue per domain. The number of domain registrations increased 1.7 million, or 15%, to 12.7 million during the year ended December 31, 2011 as compared to 11.0 million in the same period in 2010 driven by new partnerships with large domain owners and growth from existing resellers. Our average revenue per domain increased slightly by $0.12, or 1%, to $10.08 during the year ended December 31, 2011 from $9.96 in the same period in 2010 due in part to an increase in value added services revenue as compared to 2010.

Beginning July 1, 2011, the number of net new domains has been adjusted to include only new registered domains added to our platform for which we have recognized revenue. Excluding the impact of this change, end of period domains at December 31, 2011 would have increased 22% compared to the prior year and average revenue per domain during the year ended December 31, 2011 would have decreased 2% compared to the prior year.

Cost and Expenses Operating costs and expenses were as follows: % Change Year ended December 31, 2010 2011 2012 2010 to 2011 2011 to 2012 (in thousands) Service costs (exclusive of amortization of intangible assets) $ 131,332 $ 155,830 $ 181,018 19 % 16 % Sales and marketing 24,424 37,394 46,501 53 % 24 % Product development 26,538 38,146 40,708 44 % 7 % General and administrative 37,371 59,451 63,025 59 % 6 %Amortization of intangible assets 33,750 47,174 40,676 40 % (14 )% Service Costs 2012 compared to 2011. Service costs for the year ended December 31, 2012 increased by approximately $25.2 million, or 16%, to $181.0 million compared to $155.8 million in the same period in 2011. The increase was largely due to a $15.0 million increase in domain registry fees associated with our growth in domain registrations and related revenue over the same period, a $6.9 million increase in traffic acquisition costs primarily related to the acquisition of IndieClick in August 2011, a $3.6 million increase in content and related costs including premium video, a $1.5 million increase in related information technology expense and a $0.9 million increase in personnel and related costs due to increased head count. These increases were partially offset by a $1.6 million decrease in depreciation expense of technology assets purchased in the prior and current periods that are used to manage our Internet traffic, data centers, advertising transactions and domain registrations. As a percentage of revenues, service costs (exclusive of amortization of intangible assets) decreased 40 basis points to 47.6% for the year ended December 31, 2012 from 48.0% during the same period in 2011 primarily due to Content & Media revenues representing a higher percentage of total revenues during the year ended December 31, 2012 as compared to the same period in 2011.

2011 compared to 2010. Service costs for the year ended December 31, 2011 increased by approximately $24.5 million, or 19%, to $155.8 million compared to $131.3 million in the same period in 2010. The increase was largely due to a $12.5 million increase in domain registry fees associated with our growth in domain registrations and related revenue over the same period, a $6.1 million increase in content and related costs, a $1.7 million increase in related information technology expense and a $1.3 million increase in depreciation expense of technology assets purchased in the prior and current periods required to manage the growth of our Internet traffic, data centers, advertising transactions, domain registrations and new 58 -------------------------------------------------------------------------------- products and services and a $2.6 million increase in personnel and related costs due to increased head count. As a percentage of revenues, service costs (exclusive of amortization of intangible assets) decreased 390 basis points to 48.0% for the year ended December 31, 2011 from 51.9% during the same period in 2010 primarily due to Content & Media revenues representing a higher percentage of total revenues during the year ended December 31, 2011 as compared to the same period in 2010.

Sales and Marketing 2012 compared to 2011. Sales and marketing expenses increased 24%, or $9.1 million, to $46.5 million for the year ended December 31, 2012 from $37.4 million for the same period in 2011. The increase was primarily due to our direct sales and marketing efforts in 2012 and acquisition of IndieClick in August 2011 and included a $4.1 million increase in personnel related costs, including stock-based compensation expense and sales commissions and $4.9 million related to expansion of marketing and promotional activities to support growth in our Content and Media business. Stock-based compensation expense in 2012 included $0.3 million incremental expense related to the early termination of a warrant issued in 2011 as part of the website development, endorsement and license agreement with Bankable Enterprises, Inc. As a percentage of revenue, sales and marketing expense increased 70 basis points to 12.2% during the year ended December 31, 2012 from 11.5% during the same period in 2011.

2011 compared to 2010. Sales and marketing expenses increased 53%, or $13.0 million, to $37.4 million for the year ended December 31, 2011 from $24.4 million for the same period in 2010. The increase was primarily due to our direct sales and marketing efforts in 2011 and acquisition of IndieClick in August 2011 and included a $10.1 million increase in personnel related costs, including stock-based compensation expense and sales commissions and $1.8 million related to expansion of marketing and promotional activities. As a percentage of revenue, sales and marketing expense increased 180 basis points to 11.5% during the year ended December 31, 2011 from 9.7% during the same period in 2010.

Product Development 2012 compared to 2011. Product development expenses increased by $2.6 million, or 7%, to $40.7 million during the year ended December 31, 2012 compared to $38.1 million in the same period in 2011. The increase was largely due to an approximately $2.8 million increase in personnel and related costs including stock-based compensation expense, net of internal costs capitalized as internal software development. These costs increased as a result of our decision to hire additional employees to further develop our platform, our owned and operated websites, and to support and grow our Registrar product and service offerings as well as our new gTLD initiative. These costs were partially offset by a $0.4 million decrease in depreciation expense. As a percentage of revenue, product development expenses decreased 100 basis points to 10.7% during the year ended December 31, 2012 compared to 11.7% during the same period in 2011 due to the factors described above as well as the revenue growth during the same period.

2011 compared to 2010. Product development expenses increased by $11.6 million, or 44%, to $38.1 million during the year ended December 31, 2011 compared to $26.5 million in the same period in 2010. The increase was largely due to approximately $9.1 million increase in personnel and related costs including stock-based compensation expense, net of internal costs capitalized as internal software development, due to additional headcount to further develop our platform, our owned and operated websites, and to support and grow our Registrar product and service offerings. The remaining increase was largely attributable to additional consultant and associated costs of $2.2 million incurred to develop and enhance new and existing products to support the growth in our business, as well as a $0.1 million increase in depreciation expense. The stock-based compensation expense for the year ended December 31, 2011 included a one-time charge of $0.4 million related to certain stock awards vesting on certain conditions related to our initial public offering. As a percentage of revenue, product development expenses increased 120 basis points to 11.7% during the year ended December 31, 2011 compared to 10.5% during the same period in 2010.

General and Administrative 2012 compared to 2011. General and administrative expenses increased by $3.6 million, or 6%, to $63.0 million during the year ended December 31, 2012 compared to $59.5 million in the same period in 2011. The increase was primarily due to a $1.5 million increase in professional services and consulting fees primarily related to our public company compliance initiatives and business acquisitions, a $0.5 million increase in facilities and rent expense for additional office space and a $0.7 million increase in depreciation expense. As a percentage of revenue, general and administrative costs decreased 170 basis points to 16.6% during the year ended December 31, 2012 compared to 18.3% during the same period in 2011.

2011 compared to 2010. General and administrative expenses increased by $22.1 million, or 59%, to $59.5 million during the year ended December 31, 2011 compared to $37.4 million in the same period in 2010. The increase was primarily 59 -------------------------------------------------------------------------------- due to a $15.8 million increase in personnel related costs, inclusive of a $12.2 million increase stock-based compensation expense, due to additional headcount to support the growth of our business and the first year as a public company, a $1.7 million increase in professional fees primarily related to our public company compliance initiatives and business acquisitions, a $1.9 million increase in facilities and rent expense for additional office space and a $1.0 million increase in depreciation expense. The stock-based compensation expense for the year ended December 31, 2011 included a one-time charge of $4.6 million related to certain stock awards vesting on certain conditions related to our initial public offering. As a percentage of revenue, general and administrative costs increased 350 basis points to 18.3% during the year ended December 31, 2011 compared to 14.8% during the same period in 2010.

Amortization of Intangibles 2012 compared to 2011. Amortization expense for the year ended December 31, 2012 decreased by $6.5 million, or 14%, to $40.7 million compared to $47.2 million in the same period in 2011. The decrease was primarily due to $5.9 million of accelerated amortization expense in the year ended December 31, 2011 compared to $2.1 million in the year ended December 31, 2012 resulting from our election to remove certain content assets from service in conjunction with improvements to our content creation and distribution platform. The remaining movement is mainly due to a reduction in amortization expense of media content related to the reduction in investment levels in 2012 compared to previous years as well as a reduction from fully amortized intangible assets acquired in business acquisitions in prior years, partially offset by incremental amortization expense of approximately $1.0 million in 2012 compared to 2011 relating to the four business acquisitions completed throughout 2011. As a percentage of revenue, amortization of intangible assets decreased 380 basis points to 10.7% during the year ended December 31, 2012 compared to 14.5% during the same period in 2011 as a result of the increase in revenue and the factors listed above.

2011 compared to 2010. Amortization expense for the year ended December 31, 2011 increased by $13.4 million, or 40%, to $47.2 million compared to $33.8 million in the same period in 2010. The increase was primarily due to a $15.5 million increase in amortization of media content which resulted from our increased investment in our content library during 2011 compared to 2010, $5.9 million of accelerated amortization expense resulting from our election to remove certain content assets from service in the fourth quarter of 2011 in conjunction with improvements to our content creation and distribution platform and incremental amortization expense of $1.4 million in the period arising from acquisitions completed in 2011. Offsetting this was a decrease of $3.5 million in the amortization of certain intangible assets primarily acquired via acquisitions in prior years that are now fully amortized. As a percentage of revenue, amortization of intangible assets increased 120 basis points to 14.5% during the year ended December 31, 2011 compared to 13.3% during the same period in 2010 as the result of the factors listed above.

Interest Income Interest income for the year ended December 31, 2012 and 2011, respectively, changed by less than $0.1 million compared to the same period in the prior year.

Interest Expense 2012 compared to 2011. Interest expense for the year ended December 31, 2012 decreased by $0.2 million compared to the same period in 2011 primarily due to a one-time acceleration of the unamortized debt issuance costs following the replacement of our credit facility in the third quarter of 2011.

2011 compared to 2010. Interest expense for the year ended December 31, 2011 increased by $0.2 million compared to the same period in 2010 primarily due to a one-time acceleration of the unamortized debt issuance costs following the replacement of our credit facility in the third quarter of 2011.

Other Income (Expense), Net 2012 compared to 2011. Other income (expense), net for the year ended December 31, 2012 decreased by $0.3 million to $(0.1) million of expense compared to $(0.4) million in the same period in 2011. The decrease in other income (expense) net during the year ended December 31, 2012 was primarily a result of a non-recurring $0.3 million of expense in 2011 related to the change in the value of our preferred stock warrants which were recorded at fair value with changes in value recorded in earnings through the closing date of our initial public offering.

60 -------------------------------------------------------------------------------- 2011 compared to 2010. Other income (expense), net for the year ended December 31, 2011 increased by $0.1 million to $(0.4) million of expense compared to $(0.3) million in the same period in 2010. The increase in other income (expense) net during the year ended December 31, 2011 was primarily a result of the change in the value of our preferred stock warrants which were recorded at fair value with changes in value recorded in earnings through the closing date of our initial public offering.

Income Tax (Benefit) Provision 2012 compared to 2011. During the year ended December 31, 2012, we recorded an income tax provision of $1.8 million compared to $4.2 million during the same period in 2011, representing a $2.4 million or 57% decrease. The decrease was primarily due to changes in state apportionment and revenue sourcing laws that became effective in 2012. In addition, we experienced a one-time tax savings as a result of settling a tax issue in a foreign jurisdiction.

2011 compared to 2010. During the year ended December 31, 2011, we recorded an income tax provision of $4.2 million compared to $3.9 million during the same period in 2010, representing a $0.3 million or 7% increase. The increase was primarily due to the recognition of a full valuation allowance against our state deferred tax assets during 2011. Our state deferred taxes reached a net deferred tax asset position during 2011, excluding the deferred tax liability for tax deductible goodwill, which is excluded because the ultimate realization of which is uncertain and thus not available to assure the realization of deferred tax assets. Our valuation allowance, which increased by $8.3 million from $14.4 million during the year ended December 31, 2010 to $22.7 million in the same period in 2011 now applies to both federal and state deferred tax assets. In addition, the tax increase was also impacted by movement in the company's state tax apportionment rates due to changes in state tax laws and the Company's state tax footprint during 2011, partially offset by a one-time benefit of $0.7 million associated with a business acquisition during 2011.

Selected Quarterly Financial Data The following unaudited quarterly consolidated statements of operations for the quarters in the years ended December 31, 2011 and 2012, have been prepared on a basis consistent with our audited consolidated annual financial statements, and include, in the opinion of management, all normal recurring adjustments necessary for the fair statement of the financial information contained in those statements. The period-to-period comparison of financial results is not necessarily indicative of future results and should be read in conjunction with our consolidated annual financial statements and the related notes included elsewhere in this Annual Report on Form 10-K.

61 -------------------------------------------------------------------------------- Quarter Ended, March 31, June 30, September 30, December 31, March 31, June 30, September 30, December 31, 2011 2011 2011 2011 2012 2012 2012 2012 (inthousands, except per share data) Unaudited Revenue: Content & Media: Owned and operated websites $ 40,524 $ 39,095 $ 38,298 $ 39,172 $ 39,348 $ 44,990 $ 45,377 $ 48,796 Network websites 11,328 10,727 12,446 13,860 14,615 14,677 18,759 19,837 Total Content & Media 51,852 49,822 50,744 53,032 53,963 59,667 64,136 68,633 Registrar 27,671 29,633 30,729 31,383 32,271 33,388 34,011 34,509 Total revenue 79,523 79,455 81,473 84,415 86,234 93,055 98,147 103,142 Operating expenses(1)(2): Service costs (exclusive of amortization of intangible assets)(3) 37,654 37,869 40,109 40,198 41,262 44,367 46,524 48,865 Sales and marketing 9,583 9,286 9,200 9,325 10,393 11,660 11,625 12,823 Product development 9,251 9,642 9,791 9,462 10,124 10,587 10,278 9,719 General and administrative 17,024 13,787 14,837 13,803 15,395 15,754 15,705 16,171 Amortization of intangible assets 10,203 9,750 10,828 16,393 11,956 9,759 9,501 9,460 Total operating expenses 83,715 80,334 84,765 89,181 89,130 92,127 93,633 97,038 Income (loss) from operations (4,192 ) (879 ) (3,292 ) (4,766 ) (2,896 ) 928 4,514 6,104 Other income (expense) Interest income 42 5 5 4 15 10 9 8 Interest expense (162 ) (163 ) (385 ) (151 ) (137 ) (173 ) (155 ) (157 ) Other income (expense), net (257 ) (2 ) (79 ) (75 ) (19 ) (45 ) (13 ) (34 ) Total other expense (377 ) (160 ) (459 ) (222 ) (141 ) (208 ) (159 ) (183 ) Income (loss) before income taxes (4,569 ) (1,039 ) (3,751 ) (4,988 ) (3,037 ) 720 4,355 5,921 Income tax expense (1,013 ) (1,332 ) (394 ) (1,438 ) 1,195 (626 ) (1,180 ) (1,172 ) Net income (loss) (5,582 ) (2,371 ) (4,145 ) (6,426 ) (1,842 ) 94 3,175 4,749 Cumulative preferred stock dividends (2,477 ) - - - - - - - Net income (loss) attributable to common stockholder $ (8,059 ) $ (2,371 ) $ (4,145 ) (6,426 ) $ (1,842 ) $ 94 $ 3,175 4,749 Net income (loss) per share: Basic $ (0.13 ) $ (0.03 ) $ (0.05 ) $ (0.08 ) $ (0.02 ) $ - $ 0.04 $ 0.06 Diluted $ (0.13 ) $ (0.03 ) $ (0.05 ) $ (0.08 ) $ (0.02 ) $ - $ 0.04 $ 0.05 Weighted average shares outstanding(4)(5): Basic 63,759 83,088 83,934 83,592 82,942 83,925 85,182 86,140 Diluted 63,759 83,088 83,934 83,592 82,942 86,802 88,751 88,444 (1) Depreciation expense included in the above line items: Service costs $ 4,044 $ 4,149 $ 4,112 $ 3,770 $ 3,650 $ 3,552 $ 3,587 $ 3,663 Sales and marketing 72 115 109 127 134 106 105 108 Product development 321 438 399 308 282 271 234 238 General and administrative 572 878 683 861 898 899 906 1,025 Total depreciation expense $ 5,009 $ 5,580 $ 5,303 $ 5,066 $ 4,964 $ 4,828 $ 4,832 $ 5,034 (2) Stock-based compensation included in the above line items: Service costs $ 237 $ 347 $ 757 $ 711 $ 708 $ 761 $ 672 $ 679 Sales and marketing 900 1,136 1,405 1,416 1,536 1,585 1,400 1,597 Product development 1,116 1,130 1,403 1,364 1,688 2,085 1,396 1,283 General and administrative 6,674 2,807 4,190 3,263 3,459 4,118 4,578 3,823 Total stock-based compensation $ 8,927 $ 5,420 $ 7,755 $ 6,754 $ 7,391 $ 8,549 $ 8,046 $ 7,382 (3) Service costs include: traffic acquisitions costs of $ 3,190 $ 2,813 $ 3,381 $ 3,111 $ 3,379 $ 4,380 $ 5,350 $ 6,332 (4) For a description of the method used to compute our basic and diluted net loss per share, refer to note 1 in Part II, Item 6, "Selected Financial Data." (5) In October 2010, our stockholders approved a 1-for-2 reverse stock split of our outstanding common stock, and a proportional adjustment to the existing conversion ratios for each series of preferred stock which was effected in January 2011. Accordingly, all share and per share amounts for all periods presented have been adjusted retrospectively, where applicable, to reflect this reverse stock split and adjustment of the preferred stock conversion ratio.

62-------------------------------------------------------------------------------- Seasonality of Quarterly Results In general, Internet usage and online commerce and advertising are seasonally strongest in the fourth quarter and generally slower during the summer months.

While we believe that these seasonal trends have affected and will continue to affect our quarterly results, our rapid growth in operations may have overshadowed these effects to date. We believe that our business may become more seasonal in the future.

Liquidity and Capital Resources As of December 31, 2012, our principal sources of liquidity were our cash and cash equivalents in the amount of $102.9 million, which primarily are invested in money market funds, and our $105 million revolving credit facility with a syndicate of commercial banks. We completed our initial public offering on January 31, 2011 and received proceeds, net of underwriting discounts but before deducting offering expenses, of $81.8 million from the issuance of 5.2 million shares of common stock.

Historically, we have principally financed our operations from the issuance of stock, net cash provided by our operating activities and borrowings under our revolving credit facility. Our cash flows from operating activities are significantly affected by our cash-based investments in operations, including working capital, and corporate infrastructure to support our ability to generate revenue and conduct operations through cost of services, product development, sales and marketing and general and administrative activities. Cash used in investing activities has historically been, and is expected to be, impacted significantly by our upfront investments in content and also reflects our ongoing investments in our platform, company infrastructure and equipment for both our service offerings, the net sales and purchases of our marketable securities and more recently our investments in gTLD applications.

We intend to evolve and continuously improve our content creation and distribution platform and to create new content formats to enhance our content product offerings. In 2012 such changes included increasing our investment in video, long-form content and images, publishing content directed at international markets and in languages other than English, as well as increasing and expanding distribution of our content to our network of customer websites.

As we made improvements and assessed the impact of such improvements to our content creation and distribution platform we reduced the level of our overall investment in media content in 2012 when compared to 2010 and 2011. However, based on our assessment of the results to date, we expect to increase our investment in media content during 2013 compared to 2012.

In connection with our gTLD initiative under the New gTLD Program, we incurred formation cash costs of $2.2 million and expect to incur further formation costs of between $5 million and $10 million in 2013. We also made $18.2 million of capital investment in gTLD applications in the year ended December 31, 2012 and the net amount of capital investment incurred in our pursuit of gTLD operator rights in 2013 could be substantially higher or lower as the New gTLD Program progresses.

Since our inception through December 31, 2012 we also used significant cash to make strategic acquisitions to further grow our business, including those detailed in Note 13 (Business Acquisitions) to our consolidated financial statements. We may make further acquisitions in the future.

We announced a $25 million stock repurchase plan on August 19, 2011 which was further increased on February 8, 2012 to $50 million. Under the plan, the Company is authorized to repurchase up to $50 million of its common stock from time to time in open market purchases or in negotiated transactions. During the year ended December 31, 2012, we repurchased 1.1 million shares at an average price of $8.02 per share for an aggregate amount of $8.9 million and approximately $24 million remains available under the repurchase plan at December 31, 2012. The timing and actual number of shares repurchased will depend on various factors including price, corporate and regulatory requirements, debt covenant requirements, alternative investment opportunities and other market conditions.

We entered into a credit agreement (the "Credit Agreement") with a syndicate of commercial banks in August 2011. The Credit Agreement provides for a $105 million, five year revolving credit facility, with the right (subject to certain conditions) to increase such facility by up to $75 million in the aggregate. The syndicate of commercial banks under the Credit Agreement has no obligation to fund any increase in the size of the facility. The Credit Agreement contains customary events of default and affirmative and negative covenants and restrictions, including certain financial maintenance covenants such as a maximum total net leverage ratio and a minimum fixed charge ratio. As of December 31, 2012, no principal balance was outstanding and approximately $95 million was available for borrowing under the Credit Agreement, after deducting the face amount of outstanding standby letters of credit, and we were in compliance with all covenants.

63 -------------------------------------------------------------------------------- In the future, we may utilize commercial financings, bonds, debentures, lines of credit and term loans with a syndicate of commercial banks or other bank syndicates for general corporate purposes, including acquisitions and investing in our intangible assets, platform and technologies.

We expect that our existing cash and cash equivalents, our revolving credit facility and our cash flows from operating activities will be sufficient to fund our operations for at least the next 24 months. However, we may need to raise additional funds through the issuance of equity, equity-related or debt securities or through additional credit facilities to fund our growing operations, invest in new business opportunities and make potential acquisitions. We currently have an effective shelf registration statement on file with the SEC which we may use to offer and sell debt or equity securities with an aggregate offering price not to exceed $100 million.

The following table sets forth our major sources and (uses) of cash for each period as set forth below: Year ended December 31, 2010 2011 2012 (In thousands) Net cash provided by operating activities $ 61,624 $ 85,349 $ 90,983 Net cash used in investing activities (66,296 ) (98,539 ) (67,482 ) Net cash provided by (used in) financing activities (10,537 ) 66,936 (6,566 ) Cash Flow from Operating Activities Year ended December 31, 2012 Net cash inflows from our operating activities was $91.0 million, an increase of 7% or $5.6 million compared to the prior year. Our net income during the period was $6.2 million, which included non-cash charges of $93.4 million such as depreciation, amortization, stock-based compensation and deferred taxes. The remainder of the movement in our cash flow from operating activities was from changes in our working capital, including increases in deferred revenue, accounts payable and accrued expenses of $10.6 million, offset in part by increases in accounts receivable and deferred registration costs of $21.0 million. The increases in our deferred revenue and deferred registry fees were primarily due to growth in our Registrar service during the period. The increase in accrued expenses is reflective of increases in amounts due to certain vendors and our employees resulting from growth in our business. The increase in our accounts receivable reflects growth in advertising revenue including a higher mix of balances from brand advertising sales.

Year ended December 31, 2011 Net cash inflows from our operating activities was $85.3 million, an increase of 38% or $23.7 million compared to the prior year. Our net loss during the period was $(18.5) million, which included non-cash charges of $100.4 million such as depreciation, amortization, stock-based compensation and deferred taxes. The remainder of our sources of net cash flow from operating activities was from changes in our working capital, including increases in deferred revenue, accounts payable and accrued expenses of $14.8 million, offset in part by increases in accounts receivable, deferred registration costs and deposits with registries of $13.3 million. The increases in our deferred revenue and deferred registry fees were primarily due to growth in our Registrar service during the period. The increase in accrued expenses is reflective of increases in amounts due to certain vendors and our employees resulting from growth in our business.

The increase in our accounts receivable reflects growth in advertising revenue including a higher mix of balances from brand advertising sales.

Year ended December 31, 2010 Net cash inflows from our operating activities of $61.6 million primarily resulted from improved operating performance. Our net loss during the year was $5.3 million, which included non-cash charges of $64.3 million such as depreciation, amortization, stock-based compensation and deferred taxes. The remainder of our sources of net cash inflows was from changes in our working capital, including deferred revenue and accrued expenses of $17.6 million, offset by net cash outflows from deferred registry fees and accounts receivable of $16.9 million. The increases in our deferred revenue and deferred registry fees were primarily due to growth in our Registrar service during the period.

The increase in accrued expenses is reflective of significant amounts due to certain vendors and our employees. The increase in our accounts receivable reflects growth in advertising revenue.

64 -------------------------------------------------------------------------------- Cash Flow from Investing Activities Year ended December 31, 2010, 2011 and 2012 Net cash used in investing activities was $67.5 million, $98.5 million and $66.3 million during the years ended December 31, 2012, 2011 and 2010, respectively.

Cash used in investing activities during the year ended December 31, 2012, 2011 and 2010 included investments in our intangible assets of $13.2 million, $49.3 million and $47.2 million, respectively, primarily comprising media content.

Cash used in investing activities included investments in property and equipment of $17.7 million, $18.2 million and $21.4 million during the year ended December 31, 2012, 2011 and 2010. These expenditures included investments in servers and IT equipment, fixtures and fittings, leasehold improvements and internally developed software. Cash flows from investing activities in 2012 also included $16.2 million related to business acquisitions made in 2012 as described in Note 13 (Business Acquisitions) to our consolidated financial statements, as well as $1.3 million of deferred consideration for acquisitions made in prior years. Business acquisitions made during the year ended December 31, 2012 included Name.com for total anticipated purchase consideration of $18.0 million. Name.com was acquired to expand our registrar platform as we prepare for the historic release of new gTLDs. Business acquisitions made during the year ended December 31, 2011 included RSS Graffiti for total purchase consideration of $16.3 million and IndieClick Media Group for total purchase consideration of $13.0 million. RSS Graffiti was acquired to enhance our social media service offering and the IndieClick Media Group was acquired to expand our sales organization with particular focus on online properties in the entertainment, music, film, fashion and comedy categories. Cash invested in purchases of intangible assets and property and equipment, including internally developed software, was largely to support the growth of our business and infrastructure during these periods.

Cash Flow from Financing Activities Year ended December 31, 2010, 2011 and 2012 Net cash provided by (used in) financing activities was $(6.6) million, $66.9 million and $(10.5) million during the years ended December 31, 2012, 2011 and 2010, respectively. During the years ended December 31, 2012 and 2011, we repurchased 1.1 million and 2.3 million shares of common stock at a cost of $8.9 million and $17.1 million, respectively, under our share repurchase plan. During the years ended December 31, 2012 and 2011 we received proceeds of $12.5 million and $7.6 million from the exercise of employee stock options and contributions from participants in our Employee Stock Purchase Plan and we incurred $9.5 million and $0.7 million of costs related to net taxes paid on employee stock options exercises and RSUs vesting. Cash provided from financing activities in the year ended December 31, 2011 included $78.5 million in net proceeds from our IPO net of issuance costs of $3.3 million paid in that period. We also incurred $1.0 million of costs related to the replacement of our previous credit facility with our Credit Agreement in 2011 which provides for a $105 million, five year revolving loan facility, with the right (subject to certain conditions) to increase such facility by up to $75 million in the aggregate. The syndicate of commercial banks under the Credit Agreement has no obligation to fund any increase in the size of the facility.

During the year ended December 31, 2010 we paid down the remaining $10.0 million outstanding under our revolving credit facility at that time.

From time to time, we expect to receive cash from the exercise of employee stock options in our common stock. Proceeds from the exercise of employee stock options will vary from period to period based upon, among other factors, fluctuations in the market value of our common stock relative to the exercise price of such stock options.

Off Balance Sheet ArrangementsAs of December 31, 2012, we did not have any off balance sheet arrangements.

Capital Expenditures For the years ended December 31, 2010, 2011 and 2012, we used $21.4 million, $18.2 million and $17.7 million in cash to fund capital expenditures to create internally developed software and purchase equipment. We currently anticipate making capital expenditures of between $20 million and $30 million during the year ending December 31, 2013.

Contractual Obligations The following table summarizes our outstanding contractual obligations as of December 31, 2012: 65 -------------------------------------------------------------------------------- Less Than 1-3 3-5 More Than Total 1 Year Years Years 5 Years (in thousands) Operating lease obligations $ 26,944 $ 4,044 $ 9,040 $ 6,995 $ 6,865 Capital lease obligations 1,528 735 793 - - Purchase obligations(1) 466 466 - - -Total contractual obligations $ 28,938 $ 5,245 $ 9,833 $ 6,995 $ 6,865 (1) consists of minimum contractual purchase obligations for undeveloped websites with one of our partners.

Included in operating lease obligations are agreements to lease our primary office space in Santa Monica, California and other locations under various non-cancelable operating leases that expire between January 2013 and April 2019.

We have no debt obligations, other than our $105.0 million revolving credit facility for general corporate purposes, which currently has no outstanding principal borrowings. At December 31, 2012, we had outstanding standby letters of credit for approximately $9.6 million primarily associated with certain payment arrangements with domain name registries and landlords.

Indemnifications In the normal course of business, we have made certain indemnities under which we may be required to make payments in relation to certain transactions. Those indemnities include intellectual property indemnities to our customers, indemnities to our directors and officers to the maximum extent permitted under the laws of the State of Delaware and indemnifications related to lease agreements. In addition, certain of our advertiser and distribution partner agreements contain certain indemnification provisions, which are generally consistent with those prevalent in our industry. We have not incurred significant obligations under indemnification provisions historically, and do not expect to incur significant obligations in the future. Accordingly, we have no recorded liability for any of these indemnities.

Recent Accounting PronouncementsSee Note 2 of notes to the consolidated financial statements.

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