|[March 06, 2013]
Emergency CallWorks® Next Generation E9-1-1 Call Taking Solution Deployed in Bell County, Texas
BIRMINGHAM, Ala. --(Business Wire)--
Emergency CallWorks Inc., a leading provider of NG9-1-1 and incident
management software for the public safety industry, announced today that
it has recently deployed its Next Generation E9-1-1 Call Taking solution
to Bell County Communications (BCC (News - Alert)), located in Belton, TX. BCC serves
60 public safety agencies, including 35 police, 18 fire and 7 EMS
The Emergency CallWorks solution was developed from the ground up to
take advantage of the projected Next Generation 9-1-1 infrastructure.
The browser-based system is scalable, standards-based, interoperable and
carrier agnostic. The new multi-agency solution consists of twenty-two
positions at Bell County Communications, the primary Public Safety
Answering Point (PSAP) and four positions at the back-up site located at
the Killen Police Department.
"After an exhaustive search to find a Next Generation 9-1-1 system, we
choose Emergency CallWorks as our provider," said Dalton Cross,
Communications Director of BCC. We think their technology is superior
to any other vendor we considered and felt as a company, they were
responsive to our needs and special configurations. We believe this
system will "future proof" us, as it is built on solid VoIP telephony
and is "NextGen (News - Alert)" ready as the new 911 infrastructures come into place.
BCC looks forward to a long and productive relationship with Emergency
CallWorks," stated Cross.
Bell County is located in Central Texas with a population of
approximately 315,000 and covers 1,088 square miles of land mass. Bell
County is also home to Fort Hood, one of the largest U.S. military
bases. In 2011 BBC answered over 191,000 9-1-1 calls and dispatched
nearly 500,000 public safety events.
About Emergency CallWorks
Emergency CallWorks, Inc. provides the PSAP and Dispatch community with
the industry's first vertically and horizontally integrated solution for
the receipt of Next Generation 911 calls, dispatching of resources, and
transmission of critical information to the mobile workforce while
providing a vast array of benefits from VoIP technology. Emergency
CallWorks products improve control and administration of the E-911,
Emergency Management and Dispatch workflow process while enhancing the
speed and accuracy of emergency response. Visit www.emergencycallworks.com.
Emergency CallWorks®,, Emergency CallWorx®,,
CallStation®, DispatchStation®, AdminiStation®
and DecisionStation® are registered trademarks Emergency
CallWorks, Inc., a Delaware Corporation. Other brands are trademarks of
their respective owners.
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