|[September 03, 2013]
Frontier Communications Employees in Pennsylvania Ratify Labor Contracts
DALLAS, Pa. --(Business Wire)--
Frontier Communications Corporation (NASDAQ:FTR) has received two
contract ratifications with the Communications Workers of America (CWA (News - Alert))
Locals representing approximately 200 Frontier employees in Pennsylvania.
CWA-represented employees in Frontier's Pennsylvania operations ratified
one agreement on August 8, 2013 and another on August 19, 2013. The
company and union bargaining committees worked together to address
issues that were priorities for both parties: the intense competition in
the telecommunications business, the challenging economic times, and the
importance of hiring and retaining the best employees with competitive
wages and benefits.
The Pennsylvania CWA Locals - 13570, 13571, 13572 and 13573 -- represent
technicians who serve customers throughout Eastern Pennsylvania and
employees in the company's greater Wilkes-Barre work-at-home Call Center
team who serve Frontier customers nationwide. The ratified contracts
expire in November 2016 and will help Frontier remain competitive and
enhance cusomer service while continuing to provide solid wages and
benefits to its Pennsylvania union employees.
Paul Quick, Senior Vice President and General Manager of Frontier's
Pennsylvania operations added, "Facing a tough economic and increasingly
competitive business environment, the CWA and Frontier worked
cooperatively to reach their respective objectives. The leadership of
the CWA Locals partnered with Frontier's team to promote shared success,
securing ratification of the contracts on the first vote. Everyone
recognized that we are all in this together, and the ratification is a
'win-win' outcome for our employees, our customers and our future."
Both Frontier and the CWA leaders collaborated on many operational and
economic issues, noted Quick, but the most important common goal for
everyone was putting the customer first. Citing a true team effort with
CWA and Frontier each providing some give and take, Quick said the teams
stayed focused on customer impact, first and foremost. "I am proud of
all our employees who place the customer paramount in all they do to
deliver the highest quality, reliable communications services throughout
Eastern Pennsylvania as well as across the country," said Quick.
About Frontier Communications
Frontier Communications Corporation (NASDAQ:FTR) offers broadband,
voice, satellite video, wireless Internet data access, data security
solutions, bundled offerings, specialized bundles for residential
customers, small businesses and home offices and advanced business
communications for medium and large businesses in 27 states. Frontier's
approximately 14,100 employees are based entirely in the United States.
More information is available at www.frontier.com.
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