|[September 05, 2013]
Law Firm Hagens Berman Investigates Banfield Pet Hospital Wellness Plans
SEATTLE --(Business Wire)--
Hagens Berman Sobol Shapiro LLP, one of the nation's premier
class-action law firms, is investigating whether Banfield Pet Hospital
violates consumer protection laws through its deceptive marketing of
Optimum (News - Alert) Wellness Plans ("OWPs"). Banfield operates hundreds of pet care
outlets located in PetSmart stores throughout the United States.
In particular, Hagens Berman is investigating reports by consumers that
the OWPs are advertised and sold in a misleading manner, with
exaggerated cost savings, unfair service restrictions, and harsh
cancellation policies that are improperly disclosed.
Attorneys encourage individuals who purchased an OWP from any Banfield
outlet to contact Hagens Berman by calling (206) 623-7292 or by emailing Banfield@hbsslaw.com.
Banfield presents the OWPs to consumers as a tremendous cost-savings
over retail costs for essential preventive pet care services. Hagens
Berman attorneys believe, however, that Banfield inflates retail prices
and bases advertised savings in part on the us of unnecessary services
and/or services that are not actually provided. In any event, plan
purchasers would have to use an undisclosed number and variety of
services over the course of the plan year to achieve even part of the
savings advertised, according to attorneys investigating the matter.
In addition, the OWPs contain cancellation charges that apply even if
the plan-holder's pet dies during the year. Attorneys also believe that
Banfield makes use of deceptive sales tactics when enrolling consumers
in OWPs, including withholding the OWP agreement until after the
consumer has already given his or her credit card for enrollment.
More information is also available at http://www.hbsslaw.com/cases-and-investigations/cases/Banfield
Seattle-based Hagens Berman Sobol Shapiro LLP represents consumers,
workers, whistleblowers and investors in complex litigation. The firm
has offices in nine cities and has been named one of the top plaintiffs'
law firms in the country by the National Law Journal six times. Founded
in 1993, HBSS continues to successfully fight for consumer rights in
class-action litigation. More about the law firm and its successes can
be found at www.hbsslaw.com.
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