Kansas City Managed Service & IT Company Shares How to Grow a Business With CRM Technology
KANSAS CITY, MO, Sep 11, 2013 (Marketwired via COMTEX) --
MDL Technology, LLC, a Kansas City managed service and IT company,
recently explained how customer relationship management (CRM)
technology can increase business sales and growth. Mark Dryer,
president of MDL Technology, provided several tips about how
companies can leverage this powerful software.
Learn more about Microsoft CRM
Dryer said, "IT has changed the way companies are approaching CRM.
Consumer behavior, such as how consumers make purchasing decisions,
what they purchase and how they purchase is changing. However, there
is also a transformation in how consumers and companies interact with
one another. Technology has created tons of new ways to collect data.
With a good CRM system, companies can manage all of that customer
data in one place, win new clients and increase profitability while
According to Forbes, the CRM system that a business uses is as
important as the people that a business hires. In the long run, it
can have a more positive impact than any single employee. To maximize
the business benefits of CRM, Forbes suggests making sure that
employees are well-trained on how to use the CRM technology, making
sure the CRM system integrates with other company systems and staying
up-to-date on data with frequent reports.
MDL Technology, LLC is a Kansas City IT company that specializes in
worry-free computer support by providing solutions for
around-the-clock network monitoring, hosting, data recovery, off-site
backup security and much more. Visit the company's website at
SOURCE: MDL Technology
[ Back To Technology News's Homepage ]